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Error code reference

Samsung Multifunction Printer Error Code M1-1610

Paper jam has occurred in the MP tray.

Samsung codesSamsung multifunction printer codes

Paper jam has occurred in the MP tray.

First step from the service manual

Clear jammed paper; check if MP pick up roller is rotating normally.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What M1-1610 means on a Samsung multifunction printer

The M1-1610 error code on a Samsung multifunction printer indicates a paper jam detected within the multipurpose (MP) tray feed path. The MP tray is the manually fed input tray typically used for envelopes, specialty media, or single sheets outside of the standard cassette. When the printer's internal sensors detect that a sheet of media has not cleared the feed zone within the expected timing window, the firmware halts the print cycle and triggers this code to prevent mechanical damage or media damage deeper in the paper path.

The most critical component to inspect when this code appears is the MP pickup roller. This roller is responsible for gripping the top sheet from the MP tray and advancing it into the feed rollers. If the pickup roller is worn, contaminated with paper dust, or failing to rotate due to a clutch or drive train issue, the sheet either fails to feed at all or feeds partially and stalls. The printer's paper detection sensor then registers a jam condition even if no visible obstruction is present.

In many cases, the actual jam is a physical sheet of paper that must be carefully removed before diagnosing further. Once the paper path is cleared, the technician should manually verify that the MP pickup roller rotates freely and engages properly during a feed cycle. If the roller spins without gripping, or does not rotate at all, further inspection of the roller surface condition and the drive mechanism is warranted before returning the unit to service.

Source: manufacturer service documentation.

Common causes of M1-1610

  1. 01

    Physical paper jam in MP tray feed path

    Wiring / connection

    A sheet of media has stalled or torn in the MP tray entry zone. Open the MP tray, carefully pull out any visible paper, and check for torn fragments that may remain inside the feed path.

  2. 02

    Worn or dirty MP pickup roller

    Part replacement

    The pickup roller loses grip over time as its rubber surface glazes or accumulates paper dust. A roller that no longer grips the media firmly will cause repeated jam errors even when paper appears loaded correctly.

  3. 03

    Incorrect or misloaded media in the MP tray

    Wiring / connection

    Media that is too thick, too thin, damp, curled, or loaded unevenly can cause the pickup roller to fail to advance the sheet cleanly. Verify that the media meets printer specifications and that the tray guides are adjusted snugly against the stack.

  4. 04

    MP tray pickup roller clutch or drive failure

    Part replacement

    If the pickup roller does not rotate at all during the feed cycle, the clutch or drive gear assembly that engages the roller may be faulty. This requires opening the printer to inspect the drive train components.

  5. 05

    Paper path sensor malfunction

    Part replacement

    A stuck or failed paper detection sensor in the MP tray zone can trigger the M1-1610 code even when no jam is present and the roller is functioning normally. This is less common but should be considered after other causes are ruled out.

See the test procedure for each cause

Frequently asked questions about M1-1610

What does M1-1610 mean on a Samsung multifunction_printer?
The M1-1610 code means a paper jam has been detected in the multipurpose (MP) tray feed area. The printer stops the current job to prevent damage and waits for the jam to be cleared. This can be caused by a physical sheet of stuck paper, a worn pickup roller, or a sensor issue in the MP tray zone.
How do I fix the M1-1610 error on my Samsung printer?
Start by opening the MP tray and carefully removing any jammed or partially fed paper, including any torn fragments. Once the path is clear, check that the MP pickup roller rotates normally when a feed cycle begins. If the roller is worn or not spinning, it will need to be cleaned or replaced before the error will stop recurring.
Will resetting the printer clear the M1-1610 error?
A power cycle may temporarily clear the error display, but if the underlying cause has not been addressed, the code will return as soon as another print job is attempted from the MP tray. The jam or mechanical issue must be physically resolved first for the reset to hold.
Is it safe to keep using the printer when M1-1610 appears?
No, you should not attempt to force a print job while this error is active. Continuing to run the printer with a jam or a failing pickup roller can cause media to tear inside the paper path, potentially damaging internal components or creating a secondary jam that is harder to clear.
How much does it cost to repair a Samsung printer showing M1-1610?
If the fix is simply clearing a jammed sheet, there is no parts cost involved. If the MP pickup roller needs replacement, parts typically range from $10 to $40 depending on the specific printer model, plus any labor if a technician is involved. A failed clutch or drive gear assembly can increase the repair cost to the $50 to $150 range depending on parts availability and labor rates.

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