mypros+
Error code reference

Samsung Multifunction Printer Error Code #06-006

Toner Cartridge Error.

Samsung codesSamsung multifunction printer codes

Toner Cartridge Error.

First step from the service manual

Replace the toner cartridge.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for #06-006.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What #06-006 means on a Samsung multifunction printer

The Samsung #06-006 error code indicates a toner cartridge fault detected by the printer's internal cartridge monitoring system. This system continuously communicates with the installed toner cartridge through a chip or contact interface on the cartridge. When the printer cannot establish a valid handshake with the cartridge, detects a cartridge that is incompatible, or reads abnormal data from the cartridge chip, it triggers this error and halts print operations to prevent potential damage or poor output quality.

The most common source of this fault is a toner cartridge that has failed, is improperly seated, or has a contaminated or damaged contact chip. The printer expects to read specific identification and status data from the cartridge on each power cycle and print job. If that communication fails or returns unexpected values, the #06-006 code is generated. In some cases, a cartridge that is nearly exhausted or has been refilled without a chip reset can also produce this error.

Because the primary diagnostic step is cartridge replacement, this error is generally treated as a cartridge-level fault rather than a deeper mechanical or electronic failure within the printer itself. However, if replacing the cartridge does not resolve the issue, the cartridge contact pins or the cartridge slot assembly inside the printer may be damaged or corroded, and further inspection of those components would be warranted.

Source: manufacturer service documentation.

Common causes of #06-006

  1. 01

    Faulty or failed toner cartridge

    Part replacement

    The toner cartridge itself may have failed internally or its identification chip may have stopped functioning. Replacing the cartridge with a new, compatible unit is the recommended first step.

  2. 02

    Improperly seated cartridge

    Wiring / connection

    If the cartridge was not fully clicked into its slot, the contact points may not be making a reliable connection. Remove the cartridge completely and reinsert it firmly until it locks into place.

  3. 03

    Dirty or contaminated cartridge chip contacts

    Wiring / connection

    Toner dust or debris on the cartridge chip or on the printer's contact pins can interrupt communication. Gently cleaning the chip on the cartridge and the corresponding contacts inside the printer with a dry lint-free cloth may resolve the issue.

  4. 04

    Incompatible or third-party cartridge

    Part replacement

    Refilled or non-standard cartridges may carry chip data that the printer does not recognize. Switching to a compatible cartridge that matches the printer's specifications can eliminate this error.

  5. 05

    Damaged cartridge contact pins in the printer

    Part replacement

    If the error persists after trying a known-good cartridge, the contact pins or cartridge slot assembly inside the printer may be bent, corroded, or broken. This would require inspection and possible replacement of the internal cartridge interface components.

See the test procedure for each cause

Frequently asked questions about #06-006

What does #06-006 mean on a Samsung multifunction_printer?
The #06-006 error code means the printer has detected a problem with the toner cartridge. The printer is unable to properly communicate with or recognize the cartridge installed in the machine. This error will stop print operations until the cartridge issue is resolved, typically by replacing the cartridge.
How do I fix the #06-006 error on my Samsung printer?
Start by removing the toner cartridge and reinserting it firmly to ensure a solid connection. If the error persists, replace the toner cartridge with a new, compatible unit. Also check that the contacts on the cartridge chip and inside the printer slot are clean and free of toner dust.
Is the #06-006 error on a Samsung printer dangerous or urgent?
This error is not a safety hazard, but it will prevent the printer from completing any print jobs until it is resolved. There is no risk of injury or fire from this error code. However, continuing to attempt printing while the error is active will not damage the printer.
How much does it cost to fix a Samsung #06-006 toner cartridge error?
If the fix is simply reseating or cleaning the cartridge, there is no parts cost involved. If a new toner cartridge is needed, costs typically range from around $20 to $80 or more depending on the cartridge type and where it is purchased. If the internal cartridge contact assembly is damaged and requires replacement, repair costs would be higher and may warrant a professional technician.
Will resetting my Samsung printer clear the #06-006 error?
A basic power cycle or reset alone is unlikely to permanently clear the #06-006 error if there is an actual problem with the toner cartridge. The printer re-checks the cartridge on each startup, so the error will return unless the underlying cartridge issue is corrected. Replacing or properly reseating the cartridge is necessary to fully resolve the fault.

Related Samsung multifunction printer codes

All Samsung multifunction printer codes
View all 59 Samsung multifunction printer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass