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Error code reference

Samsung Multifunction Printer Error Code #06-007

Toner Cartridge Error.

Samsung codesSamsung multifunction printer codes

Toner Cartridge Error.

First step from the service manual

Replace the toner cartridge.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What #06-007 means on a Samsung multifunction printer

Error code #06-007 on a Samsung multifunction printer indicates a toner cartridge error, meaning the printer has detected a problem with the installed toner cartridge. This error is tied to the printer's cartridge recognition and communication system, which uses a chip on the cartridge to verify compatibility, toner levels, and authenticity. When the printer cannot successfully read or communicate with this chip, or when the cartridge fails a hardware integrity check, the #06-007 code is triggered and printing operations are halted.

The most frequent cause of this error is a faulty, incompatible, or improperly seated toner cartridge. Third-party or refilled cartridges may have chips that do not fully comply with Samsung's cartridge communication protocol, resulting in a failed handshake between the cartridge and the printer's control board. Cartridges that have been dropped, exposed to static discharge, or stored in poor conditions can also develop chip or contact failures that produce this error.

Because the primary diagnostic step is cartridge replacement, technicians should first remove the current cartridge, inspect the cartridge contacts and the corresponding contacts inside the printer for debris or corrosion, and then reseat or replace the cartridge with a known-good, compatible unit. If the error persists after installing a verified replacement cartridge, the issue may lie with the cartridge contact assembly or the printer's main control board, requiring further component-level diagnosis.

Source: manufacturer service documentation.

Common causes of #06-007

  1. 01

    Defective or failed toner cartridge

    Part replacement

    The toner cartridge itself may have a failed memory chip or damaged electrical contacts, preventing the printer from reading it. This is the most common cause and is resolved by replacing the cartridge with a new, compatible unit.

  2. 02

    Improperly seated toner cartridge

    Wiring / connection

    If the cartridge is not fully locked into its slot, the electrical contacts may not make a reliable connection, triggering the error. Remove the cartridge completely and firmly reinsert it to ensure proper seating.

  3. 03

    Incompatible or third-party cartridge

    Part replacement

    Aftermarket or refilled cartridges sometimes use chips that do not fully match Samsung's cartridge communication protocol, causing a recognition failure. Swapping in a compatible cartridge will confirm or rule out this cause.

  4. 04

    Dirty or corroded cartridge contacts

    Wiring / connection

    Dust, toner residue, or oxidation on either the cartridge chip contacts or the printer's internal contact points can interrupt communication. Cleaning the contacts gently with a dry, lint-free cloth may resolve the issue without replacing parts.

  5. 05

    Faulty cartridge contact assembly or control board

    Part replacement

    If the error persists after installing a known-good cartridge, the internal contact assembly or main control board may be failing. This requires component-level inspection and likely part replacement by a qualified technician.

See the test procedure for each cause

Frequently asked questions about #06-007

What does #06-007 mean on a Samsung multifunction_printer?
Error #06-007 on a Samsung multifunction printer signals a toner cartridge error, meaning the printer cannot properly recognize or communicate with the installed toner cartridge. The printer's cartridge detection system checks the cartridge chip for compatibility and status, and when that check fails, this code appears. Printing is halted until the issue is resolved.
How do I fix error #06-007 on my Samsung printer?
Start by removing the toner cartridge and inspecting both the cartridge contacts and the printer's internal contacts for debris or damage. Reinsert the cartridge firmly to ensure it is fully seated, then attempt to print again. If the error continues, replace the cartridge with a new, compatible unit. Persistent errors after cartridge replacement may indicate a hardware issue inside the printer requiring professional service.
Is it safe to continue using my Samsung printer when error #06-007 appears?
The printer will typically stop printing when error #06-007 is active, so continued use is not possible until the error is cleared. There is no safety hazard associated with this error, but you should avoid forcing the printer to operate. Addressing the cartridge issue promptly will prevent any potential downstream problems with the cartridge contacts inside the machine.
How much does it cost to fix error #06-007 on a Samsung printer?
If a new toner cartridge resolves the issue, costs will depend on the cartridge model, typically ranging from $30 to $120 or more for genuine cartridges. If the internal contact assembly or control board needs replacement, repair costs can range from $80 to $250 or higher depending on the parts and labor involved. Cleaning the contacts yourself costs nothing if you have a lint-free cloth on hand.
Will resetting my Samsung printer clear error #06-007?
A simple power cycle or reset will not permanently clear error #06-007 if the underlying cartridge problem has not been addressed. The error is tied to the printer's active cartridge detection system, so it will return as long as the faulty or unrecognized cartridge remains installed. Replacing or correctly reseating the cartridge is necessary for the error to be cleared reliably.

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