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Error code reference

Samsung Range Error Code C-21

The internal oven temperature has risen abnormally high (oven overheating) or the main PCB sensor is open/shorted or PCB temperature rises abnormally…

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What the C-21 error code actually means

The C-21 code means your Samsung oven has detected that it got too hot, or that the temperature sensor is not working correctly. The range has shut down to prevent damage or a safety hazard. A technician will need to check the temperature sensor, the heating elements, and the control board to find the exact cause.

Diagnostic procedure

The full C-21 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect power. Check oven sensor resistance (1080Ω at room temperature). Check broil, bake and convection heater resistance. Check DLB, Broil, Bake and Convection heater relays.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C-21

Ranked by how often they cause this code
  1. 1Failed oven temperature sensor
  2. 2Stuck or welded heating element relay
  3. 3Shorted or failed heating element
  4. 4Open oven sensor circuit
  5. 5Faulty main PCB

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Questions people ask about C-21

What does C-21 mean on a Samsung range?
C-21 on a Samsung range indicates that the oven has experienced an abnormal temperature rise, or that the oven temperature sensor circuit is open or shorted. The control board monitors oven temperature continuously and triggers this code when conditions fall outside safe operating parameters. It can also appear if the main PCB itself detects an abnormally high internal temperature.
Will resetting my Samsung range clear the C-21 error?
Disconnecting power for a few minutes may temporarily clear the C-21 code, but if the underlying fault is still present, the error will return once the oven is used again. A reset is useful for confirming whether the fault is intermittent, but it is not a repair. The sensor, heating elements, relays, and wiring should all be inspected to find the root cause.
How much does it cost to repair a Samsung range showing C-21?
Repair costs vary depending on the failed component. An oven temperature sensor is typically a lower-cost part, with replacement parts and labor generally ranging from around $100 to $250. A main PCB replacement is more expensive, often ranging from $250 to $500 or more depending on the model and labor rates in your area. Getting a diagnosis before committing to a repair is recommended, since multiple components may need to be inspected.
Is it safe to use my Samsung range when C-21 is displayed?
No, you should not continue using the oven while the C-21 code is active. This fault can indicate an uncontrolled heating condition where the oven temperature is rising beyond safe limits. Disconnect power and keep the oven door closed until a technician has diagnosed and resolved the underlying cause.
How do I diagnose a C-21 error on a Samsung range?
Start by disconnecting power completely before touching any components. Measure the oven temperature sensor resistance and compare it to the expected value of approximately 1080 ohms at room temperature. Next, check the resistance of the bake, broil, and convection heating elements for continuity and shorts. Finally, inspect the DLB, broil, bake, and convection relays on the main PCB for signs of damage or welding.

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