mypros+
Error code reference

Samsung Range Error Code C-72

Drainage system problem

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the C-72 error code actually means

Your Samsung range has detected that water is stuck inside the steam system and did not drain out completely within the expected time. This could be caused by a clogged drain line, a faulty pump, or a sensor issue. It is best to have this looked at before using the steam features again to avoid any water overflow inside the appliance.

Diagnostic procedure

The full C-72 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the ground cable on the steam generator.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock C-72 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of C-72

Ranked by how often they cause this code
  1. 1Loose or faulty ground cable on steam generator
  2. 2Blocked or kinked drain line
  3. 3Failed or clogged drain pump
  4. 4Defective water level sensor
  5. 5Scale or mineral buildup in steam generator

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about C-72

What does C-72 mean on a Samsung range?
C-72 on a Samsung range indicates a drainage system problem in the steam generator circuit. The water level sensor has detected that water remains in the steam generator after the maximum drain time has been reached. This points to a fault somewhere in the drain path, the drain pump, the water level sensor, or the ground connection on the steam generator.
Is it safe to use my Samsung range while it shows a C-72 error?
It is not recommended to continue using the steam functions on your range while C-72 is active. The error indicates water is not draining properly, which can lead to overflow or water contact with internal electrical components. Address the drainage fault before resuming steam-related cooking operations.
How much does it cost to repair a C-72 error on a Samsung range?
Repair costs for a C-72 error vary depending on the faulty component. If the issue is just a loose ground cable or a blocked drain line, the cost may be minimal, covering only a service call in the range of $75 to $150. Replacing a drain pump or water level sensor typically adds parts costs, bringing the total repair estimate to somewhere between $150 and $350 depending on parts pricing and labor rates in your area.
How do I fix a C-72 error on my Samsung range?
Start by checking the ground cable on the steam generator for looseness or corrosion, as this is the recommended first diagnostic step. Next, inspect the drain line for kinks or blockages and verify that the drain pump is operating. If the drain path and pump are both working correctly, the water level sensor may need to be tested or replaced.
Will resetting my Samsung range clear the C-72 error?
A power reset may temporarily clear the C-72 code, but it will return if the underlying drainage problem is not resolved. Simply resetting the unit does not fix a blocked drain line, a failed pump, or a faulty sensor. The root cause must be identified and corrected for the error to stay cleared.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass