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Error code reference

Samsung Range Error Code to

Top sensor open error; occurs when there is an open sensor, disconnected wires, or a defective PCB; may occur when ambient temperature falls under…

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What the to error code actually means

Your Samsung range is showing an error because it cannot read the temperature from the top sensor. This usually means a wire has come loose, the sensor itself has failed, or there is a problem with the control board. In rare cases, extremely cold room temperatures can also trigger this error.

Diagnostic procedure

The full to procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check top sensor resistance against chart at CN03 touch pad; if resistance matches chart and wiring is OK, replace Ass'y Touch PCB.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of to

Ranked by how often they cause this code
  1. 1Disconnected or loose wiring
  2. 2Defective top sensor
  3. 3Faulty Touch PCB assembly
  4. 4Ambient temperature below 14 degrees Fahrenheit

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Questions people ask about to

What does to mean on a Samsung range?
The "to" error code on a Samsung range stands for top sensor open error. It indicates the control board has detected an open circuit in the top temperature sensor circuit. This can be caused by a disconnected wire, a failed sensor, a defective Touch PCB, or ambient temperatures below 14 degrees Fahrenheit.
Is it safe to use my Samsung range while the to error is displayed?
Using the range while the to error is active is not advisable. The top sensor provides temperature feedback to the control system, and operating without accurate sensor data can result in improper temperature regulation. It is best to resolve the error before resuming normal cooking use.
Will resetting my Samsung range clear the to error code?
Resetting the range by cycling power may temporarily clear the error code, but the code will return if the underlying problem is not corrected. A reset does not fix a failed sensor, a broken wire connection, or a defective Touch PCB. Proper diagnosis at the CN03 connector is needed to identify and resolve the actual cause.
Can I fix the to error on my Samsung range myself?
A knowledgeable DIYer can check the wiring connections at the CN03 touch pad connector and measure the top sensor resistance against the provided resistance chart. If the resistance matches and wiring is intact, the Touch PCB assembly needs replacement, which is a more involved repair. If you are not comfortable working with appliance electronics, a qualified technician is recommended.
How much does it cost to repair the to error on a Samsung range?
Repair costs depend on the root cause. If the fix is simply reseating a loose wire connector, there may be no parts cost at all. Sensor replacement parts typically fall in the range of $20 to $80, while a replacement Touch PCB assembly can range from $60 to $200 or more. Adding professional labor costs generally brings the total to between $100 and $350 depending on your location and the parts required.

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