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Error code reference

Samsung Range Error Code to

Top sensor open error; occurs when there is an open sensor, disconnected wires, or a defective PCB; may occur…

Top sensor open error; occurs when there is an open sensor, disconnected wires, or a defective PCB; may occur when ambient temperature falls under 14°F.

First step from the service manual

Check top sensor resistance against chart at CN03 touch pad; if resistance matches chart and wiring is OK, replace Ass'y Touch PCB.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What to means on a Samsung range

The "to" error code on a Samsung range indicates a top sensor open error. This means the control system has detected an open circuit in the top temperature sensor, which prevents the range from receiving accurate temperature data. The sensor circuit runs through the CN03 connector on the touch pad assembly, and the control board continuously monitors resistance values from this sensor to regulate cooking temperatures. When the resistance reading falls outside the expected range for the current temperature, the board interprets this as an open or failed circuit and triggers the error.

The most common causes include a physically disconnected wiring harness, a damaged or broken sensor element, and a faulty Touch PCB assembly. Wire connections can loosen over time due to vibration or heat cycling, causing intermittent or permanent open circuit conditions. The sensor itself can fail internally, producing an out-of-range resistance reading even when the wiring appears intact.

One important environmental factor is ambient temperature. If the installation area drops below 14 degrees Fahrenheit, the sensor resistance can shift enough to trigger the open error even when all components are functioning correctly. Diagnosis should always begin by measuring the top sensor resistance at the CN03 touch pad connector and comparing that reading against the resistance chart for the specific temperature. If the resistance matches the chart values and all wiring connections are secure, the Touch PCB assembly is the likely culprit and should be replaced.

Source: manufacturer service documentation.

Common causes of to

  1. 01

    Disconnected or loose wiring

    Wiring / connection

    The wiring harness connecting the top sensor to the CN03 connector on the touch pad can loosen or detach, creating an open circuit. Inspect all connectors along the sensor wiring path and reseat any loose connections.

  2. 02

    Defective top sensor

    Part replacement

    The top temperature sensor can fail internally, causing its resistance to read outside the expected values even when wiring is intact. Measure sensor resistance at CN03 and compare against the resistance chart to confirm sensor failure.

  3. 03

    Faulty Touch PCB assembly

    Part replacement

    If the sensor resistance matches the chart values and all wiring connections are secure, the Touch PCB assembly is likely defective and unable to correctly process the sensor signal. Replacing the Touch PCB assembly is the recommended corrective action in this scenario.

  4. 04

    Ambient temperature below 14 degrees Fahrenheit

    Wiring / connection

    Extremely cold installation environments can cause the sensor resistance to shift outside the normal operating range, triggering the open sensor error without any actual component failure. Moving the range to a warmer environment or allowing the room to warm up will resolve this condition.

See the test procedure for each cause

Frequently asked questions about to

What does to mean on a Samsung range?
The "to" error code on a Samsung range stands for top sensor open error. It indicates the control board has detected an open circuit in the top temperature sensor circuit. This can be caused by a disconnected wire, a failed sensor, a defective Touch PCB, or ambient temperatures below 14 degrees Fahrenheit.
Can I fix the to error on my Samsung range myself?
A knowledgeable DIYer can check the wiring connections at the CN03 touch pad connector and measure the top sensor resistance against the provided resistance chart. If the resistance matches and wiring is intact, the Touch PCB assembly needs replacement, which is a more involved repair. If you are not comfortable working with appliance electronics, a qualified technician is recommended.
Is it safe to use my Samsung range while the to error is displayed?
Using the range while the to error is active is not advisable. The top sensor provides temperature feedback to the control system, and operating without accurate sensor data can result in improper temperature regulation. It is best to resolve the error before resuming normal cooking use.
How much does it cost to repair the to error on a Samsung range?
Repair costs depend on the root cause. If the fix is simply reseating a loose wire connector, there may be no parts cost at all. Sensor replacement parts typically fall in the range of $20 to $80, while a replacement Touch PCB assembly can range from $60 to $200 or more. Adding professional labor costs generally brings the total to between $100 and $350 depending on your location and the parts required.
Will resetting my Samsung range clear the to error code?
Resetting the range by cycling power may temporarily clear the error code, but the code will return if the underlying problem is not corrected. A reset does not fix a failed sensor, a broken wire connection, or a defective Touch PCB. Proper diagnosis at the CN03 connector is needed to identify and resolve the actual cause.

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