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Error code reference

Samsung Refrigerator Error Code 1Er

Freezer sensor error

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What the 1Er error code actually means

Your Samsung refrigerator is displaying 1Er because it cannot get a reliable temperature reading from the sensor inside the freezer compartment. This could mean the sensor is broken, its wiring has come loose, or it is reading a temperature that seems impossibly high or low. The refrigerator flags this error to alert you that it may not be able to properly control the freezer temperature until the problem is resolved.

Diagnostic procedure

The full 1Er procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
When measuring the voltage between Main PCB CN20 1PIN - 3PIN, it should read between 4.5V~1.0V.
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Most common causes of 1Er

Ranked by how often they cause this code
  1. 1Faulty or degraded freezer thermistor
  2. 2Loose or disconnected wiring connector
  3. 3Damaged wiring harness
  4. 4Short circuit in the sensor circuit
  5. 5Main PCB sensor input failure

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Questions people ask about 1Er

What does 1Er mean on a Samsung refrigerator?
The 1Er code indicates a freezer sensor error. The main control board has detected a problem with the freezer temperature sensor circuit, which can include a disconnected or short-circuited sensor, a loose connector, physical damage to the sensor housing, or a temperature reading outside the acceptable range of -50 degrees Celsius to 65 degrees Celsius. The refrigerator cannot reliably monitor or control freezer temperature until the fault is corrected.
Will resetting the refrigerator clear the 1Er error code?
A power reset may temporarily clear the display, but the 1Er code will return if the underlying sensor circuit fault is not corrected. The control board runs continuous checks on the sensor voltage and will re-trigger the error as soon as it detects the out-of-range condition again. A reset is useful for confirming whether the fault is intermittent, but it is not a fix.
How much does it cost to repair a Samsung refrigerator 1Er error?
Repair costs vary depending on the root cause. A replacement freezer thermistor is typically an inexpensive part, and combined with labor the total repair cost usually falls in the range of $100 to $250. If the main PCB requires replacement, costs can range from $200 to $450 or more depending on the model and whether the repair is done by a professional technician.
Can I fix the 1Er error myself?
In some cases, yes. If the cause is a loose connector at the sensor housing or at the main PCB CN20 port, reseating the connector may clear the error without any parts. If the thermistor or wiring harness is damaged, replacing the affected component is a repair many experienced DIYers can complete. However, if the main PCB is at fault, professional service is recommended due to the cost and complexity of board replacement.
Is it safe to keep using my refrigerator while the 1Er code is showing?
It is not advisable to rely on the refrigerator for extended periods while 1Er is active. Because the control board cannot trust the freezer temperature reading, it may not regulate the compressor and defrost cycle correctly, which can lead to food safety issues in the freezer. Check the actual freezer temperature with a separate thermometer and address the fault as soon as possible.

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