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Error code reference

Samsung Refrigerator Error Code 23

Condenser fan motor error-feedback signal line contact error, motor wire separation, or motor defect during fan motor operation.

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What the 23 error code actually means

Error code 23 means your refrigerator's condenser fan, the one that cools the compressor area, has stopped working or is not communicating properly with the control board. This could be caused by a loose wire, a broken connection, or a fan motor that has worn out and needs to be replaced. Until this is fixed, your refrigerator may not cool as effectively as it should.

Diagnostic procedure

The full 23 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Measure voltage between Case Connector CN7 #10 and #11; should be within 7V-12V.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 23

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring at CN7
  2. 2Motor wire separation
  3. 3Defective condenser fan motor
  4. 4Feedback signal line contact error
  5. 5Failed control board

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Questions people ask about 23

What does 23 mean on a Samsung refrigerator?
Error code 23 on a Samsung refrigerator signals a condenser fan motor error. The control board has detected a problem during fan motor operation, which could be a contact error in the feedback signal line, a separated motor wire, or a defective motor. The condenser fan is critical for cooling the compressor area, so this fault should be addressed promptly to avoid further issues.
Is it safe to use my refrigerator while error code 23 is active?
Running the refrigerator with an inactive condenser fan puts the compressor under thermal stress and reduces cooling performance, which can lead to food spoilage. It is advisable to minimize use and address the fault as quickly as possible. Short-term use while awaiting parts is unlikely to cause immediate harm, but prolonged operation without the condenser fan can cause compressor damage.
Will resetting the refrigerator clear error code 23?
A power reset may temporarily clear the error code display, but the code will return if the underlying fault is still present. The control board monitors the condenser fan continuously during operation, so any persistent wiring issue, connector fault, or motor defect will cause the code to reappear. A reset is useful for confirming whether the fault is intermittent, but it is not a substitute for diagnosing and repairing the root cause.
Can I fix Samsung refrigerator error code 23 myself?
A knowledgeable DIYer can handle several of the likely causes, including checking and reseating the connector at Case Connector CN7 pins 10 and 11, inspecting the wiring harness for breaks, and testing voltage output. If voltage is within the 7V to 12V spec and the motor still does not run, replacing the condenser fan motor is a moderately involved repair that requires basic electrical skills and the correct replacement part.
How much does it cost to repair Samsung refrigerator error code 23?
If the fix is simply reseating a connector or repairing a wire, costs are minimal, typically just a service call fee in the range of $75 to $150 if using a technician. If the condenser fan motor needs replacement, parts typically range from $30 to $100 depending on the model, with labor adding $100 to $200 if professionally installed. A control board replacement, if needed, would be the most expensive outcome, often ranging from $150 to $350 for the part alone.

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