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Error code reference

Samsung Refrigerator Error Code 35E

Ice Maker(FF) Function Error

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What the 35E error code actually means

The 35E error means your Samsung refrigerator has detected a problem with the heating element inside the ice maker located in the fridge section. This heater is what releases ice cubes from the mold during a harvest cycle, and the refrigerator is sensing that its electrical circuit is not working correctly. Until this is fixed, the ice maker in the fridge compartment will not function properly.

Diagnostic procedure

The full 35E procedure

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1
First diagnostic step
After changing the Ice Maker(R), plug the refrigerator power cord again and check the operation.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 35E

Ranked by how often they cause this code
  1. 1Failed or open ice maker heater element
  2. 2Disconnected or damaged wiring harness
  3. 3Loose or corroded electrical connector
  4. 4Ice maker housing separation
  5. 5Short circuit within the heater circuit

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Questions people ask about 35E

What does 35E mean on a Samsung refrigerator?
The 35E code on a Samsung refrigerator indicates an Ice Maker (FF) Function Error caused by an open circuit in the fridge compartment ice maker heater. The control board has detected that the heater circuit is not completing properly, which can be caused by housing separation, a loose or corroded connector, a disconnected wire, or a failed heater element. The ice maker in the fridge section will not operate correctly until the fault is resolved.
Will resetting my Samsung refrigerator clear the 35E error code?
Resetting the refrigerator by unplugging it and restoring power may temporarily clear the 35E code from the display, but the fault will return if the underlying heater circuit problem is not repaired. A reset alone does not fix a failed heater element, broken wire, or damaged connector. The code should only clear permanently after the defective component has been repaired or the ice maker assembly has been replaced and normal operation is confirmed.
How much does it cost to repair the 35E error on a Samsung refrigerator?
Repair costs vary depending on the specific cause. If the issue is a loose connector or accessible wiring repair, costs may only involve a service call fee, typically in the range of $75 to $150. If the ice maker assembly requires full replacement, parts can range from $100 to $250 or more depending on the specific model, with total repair costs including labor often falling between $200 and $400. Getting a diagnostic quote from a technician before authorizing repairs is recommended.
Can I fix the 35E error myself, or do I need a technician?
Some causes of the 35E error, such as a partially unseated connector or frost buildup on a connector, can be resolved by a knowledgeable DIYer through careful inspection and reseating of the wiring connections. However, if the heater element inside the ice maker has failed or the wiring harness is damaged, replacing the ice maker assembly is the recommended repair, which requires comfort working with refrigerator disassembly and electrical connectors. If you are uncertain about working with appliance wiring, a qualified technician is the safer choice.
Is it safe to use my refrigerator while the 35E error is active?
The refrigerator's cooling and food preservation functions generally continue to operate when the 35E code is active, as this fault is isolated to the fridge compartment ice maker heater circuit. However, the ice maker itself will not function correctly. It is advisable to address the repair promptly, since an open or shorted heater circuit left unresolved could cause additional stress on related wiring or components over time.

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