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Error code reference

Samsung Refrigerator Error Code Crushed Ice

Freezer fan (F-Fan) restraint error

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What the Crushed Ice error code actually means

Your Samsung refrigerator is showing a warning that the fan inside the freezer is either stuck or not working properly. This fan keeps cold air moving through the freezer and refrigerator, so if it stops, your food may not stay at the right temperature. A piece of ice or something blocking the fan is often the cause, but the fan motor itself may also need to be replaced.

Diagnostic procedure

The full Crushed Ice procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for F-Fan restraint upon detection.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Crushed Ice

Ranked by how often they cause this code
  1. 1Ice buildup blocking the fan blade
  2. 2Foreign object or packaging obstructing the fan
  3. 3Defective F-Fan motor
  4. 4Loose or damaged wiring to the fan motor
  5. 5Failed defrost system leading to excessive frost

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Questions people ask about Crushed Ice

What does Crushed Ice mean on a Samsung refrigerator?
The Crushed Ice error on a Samsung refrigerator indicates a freezer fan (F-Fan) restraint condition, meaning the evaporator fan motor is either physically blocked or has failed. This code appears only on Energy Star models, which include enhanced fan monitoring in their control systems. The refrigerator detects the issue when the fan is not operating as expected and logs the error to alert you that airflow in the freezer may be compromised.
Is the Crushed Ice error on a Samsung refrigerator a safety concern?
The error itself is not an immediate safety hazard, but it does indicate that cold air circulation in the freezer is impaired. If left unaddressed, food in both the freezer and refrigerator compartments may not maintain safe temperatures, which can lead to spoilage. It is advisable to address the error promptly and monitor your food temperatures until the issue is resolved.
Will resetting my Samsung refrigerator clear the Crushed Ice error?
A reset may temporarily clear the error code, but if the underlying cause is not corrected, the code will return. Resetting the unit without addressing the fan obstruction or motor fault will not resolve the problem. It is best to diagnose and correct the root cause before or after attempting a reset to confirm the repair was successful.
How do I fix the Crushed Ice error on my Samsung refrigerator?
Start by inspecting the interior of the freezer for any obstruction near the fan, such as ice buildup, food packaging, or debris that may be in contact with the fan blade. If ice is blocking the fan, you can manually defrost the freezer by unplugging the unit and allowing the ice to melt. If no obstruction is found, check the fan motor wiring connections for looseness or damage. If the fan blade does not spin freely or the motor does not run after clearing any obstructions, the fan motor will need to be replaced.
How much does it cost to repair the Crushed Ice error on a Samsung refrigerator?
If the issue is simply a blockage or ice buildup, the repair may cost nothing beyond your time. If the evaporator fan motor needs to be replaced, parts typically range from $20 to $80 depending on the model, and professional labor can add $100 to $200 or more. Diagnosing a failed defrost system that contributed to the problem may increase the total repair cost.

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