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Error code reference

Samsung Refrigerator Error Code E1

Freezer sensor open/short circuit detected

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What the E1 error code actually means

Your Samsung refrigerator is showing an E1 error because it cannot get a proper temperature reading from the sensor inside the freezer. This usually means the sensor itself has failed, or a wire connected to it is damaged or corroded. Until this is repaired, your freezer may not cool correctly.

Diagnostic procedure

The full E1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage between MAIN PCB CN30 #3 and #9 (should be 4.5V~1.0V)
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Most common causes of E1

Ranked by how often they cause this code
  1. 1Failed freezer temperature sensor (thermistor)
  2. 2Damaged or corroded wiring harness
  3. 3Loose or disconnected connector at CN30
  4. 4Ice or frost buildup encasing the sensor
  5. 5Faulty main PCB

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Questions people ask about E1

What does E1 mean on a Samsung refrigerator?
E1 on a Samsung refrigerator means the main control board has detected an open or short circuit in the freezer temperature sensor circuit. The board checks for a voltage between 1.0V and 4.5V at connector CN30 pins 3 and 9 to confirm the sensor is working. If that voltage is missing or out of range, the E1 fault is triggered. This can affect the freezer's ability to maintain proper temperature.
Is it safe to keep using my refrigerator while the E1 error is showing?
It is not recommended to continue relying on the refrigerator normally while the E1 error is active. Because the freezer temperature sensor is not functioning correctly, the control board cannot accurately regulate freezer temperatures. Food safety could be at risk if the freezer is not maintaining proper temperatures, even if the appliance appears to be running.
Will resetting my Samsung refrigerator clear the E1 error code?
A power reset may temporarily clear the E1 error code from the display, but the fault will return if the underlying problem is not repaired. Resetting does not fix a failed thermistor, damaged wiring, or a faulty PCB. The reset can be useful during diagnostics to confirm whether the fault is intermittent, but it should not be treated as a permanent solution.
Can I fix the E1 error on my Samsung refrigerator myself?
Some causes of the E1 error are DIY-friendly, such as reseating a loose connector at CN30 or running a defrost cycle to clear frost from around the sensor. Replacing the freezer thermistor is also a manageable repair for someone comfortable working with appliances. However, if the main PCB is the cause, replacement is more complex and may be better handled by a qualified technician.
How much does it cost to repair an E1 error on a Samsung refrigerator?
Repair costs vary depending on the failed component. A replacement freezer thermistor is generally an inexpensive part, with DIY costs typically in the range of $15 to $50 for the part alone. If a technician is needed, or if the main PCB requires replacement, total repair costs can range from $150 to $400 or more depending on the model and labor rates in your area.

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