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Error code reference

Samsung Refrigerator Error Code Er

CoolSelect Zone sensor error

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What the Er error code actually means

Your Samsung refrigerator is showing an error because the temperature sensor in the CoolSelect Zone compartment is not working correctly. This could be caused by a loose wire connection, a damaged wire, or a failed sensor. The refrigerator detected that the sensor is either disconnected or reporting a temperature that is not physically reasonable.

Diagnostic procedure

The full Er procedure

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1
First diagnostic step
Check voltage should be within 4.5V~1.0V between MAIN PCB CN30 #4 and #6.
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Most common causes of Er

Ranked by how often they cause this code
  1. 1Disconnected or slipped connector at CN30
  2. 2Failed or out-of-range CoolSelect Zone sensor
  3. 3Cut or damaged wiring harness
  4. 4Short circuit in the sensor circuit
  5. 5Faulty main PCB at CN30

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Questions people ask about Er

What does Er mean on a Samsung refrigerator?
Er indicates a CoolSelect Zone sensor error on Samsung LCD-model refrigerators. The control board has detected that the sensor circuit is open, short-circuited, has a disconnected connector, or is reporting a temperature reading above +50°C or below -50°C. This error is specific to models that include the CoolSelect Zone compartment with an LCD display panel.
Will resetting my Samsung refrigerator clear the Er error?
A reset by unplugging the refrigerator for a few minutes may temporarily clear the display, but the Er code will return if the underlying fault in the sensor circuit has not been corrected. The error is triggered by a real electrical condition, so a reset alone is not a fix. The wiring, connector, and sensor must be inspected and repaired or replaced as needed.
How much does it cost to repair the Er error on a Samsung refrigerator?
Repair costs depend on the cause. If the fix is simply reseating a loose connector, there is no parts cost and minimal labor. A replacement CoolSelect Zone thermistor sensor typically costs in the range of $15 to $50 for the part. If the main PCB needs replacement, costs can range from $100 to $300 or more for the part alone, plus labor if a technician is involved.
Can I fix the Er error code myself?
Some causes of the Er code are DIY-friendly. Start by unplugging the refrigerator, locating the CoolSelect Zone sensor connector at main PCB CN30, and firmly reseating it. If the connector was loose, this may clear the error. Wiring inspection and sensor replacement require basic electrical knowledge and a multimeter to measure voltage at CN30 pins 4 and 6.
Is it safe to use my refrigerator while the Er code is displayed?
The CoolSelect Zone will not be able to maintain accurate temperature control while the Er error is active, since the sensor is not providing valid data. Food stored in the CoolSelect Zone compartment may not be held at the intended temperature. The rest of the refrigerator may continue to operate, but you should resolve the error promptly to avoid food safety concerns in that compartment.

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