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Error code reference

Samsung Refrigerator Error Code F-1 segment b

F-Sensor related error (Freezer room temperature sensor failure) on T/E/W models.

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What the F-1 segment b error code actually means

Your Samsung refrigerator is showing an error because the temperature sensor inside the freezer is not working correctly. This sensor tells the refrigerator how cold the freezer is, and without accurate readings, the appliance cannot maintain safe food storage temperatures. A technician will need to test and likely replace the sensor or check the wiring connected to it.

Diagnostic procedure

The full F-1 segment b procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage between MAIN PCB CN31-1(Black) and 6(Gray); should be within 4.5V~0.5V.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F-1 segment b

Ranked by how often they cause this code
  1. 1Failed freezer temperature sensor (thermistor)
  2. 2Damaged or disconnected wiring harness
  3. 3Corroded or loose connector at CN31
  4. 4Ice buildup around the sensor
  5. 5Faulty main PCB

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Questions people ask about F-1 segment b

What does F-1 segment b mean on a Samsung refrigerator?
The F-1 segment b code indicates a failure in the freezer room temperature sensor on Samsung T/E/W model refrigerators. The main PCB monitors voltage from the sensor circuit at connector CN31 between pins 1 and 6, and triggers this code when that voltage falls outside the 0.5V to 4.5V operating range. The fault can stem from a defective sensor, damaged wiring, or a faulty connection at the board.
Is my food safe when the F-1 segment b error is showing?
A faulty freezer temperature sensor means the refrigerator may not be maintaining proper freezer temperatures, since the control board cannot accurately regulate cooling cycles without reliable sensor data. If the freezer feels warm or is not freezing food properly, perishables may be at risk. Check the actual freezer temperature with a standalone thermometer and move food to a backup freezer if the compartment is above 0 degrees Fahrenheit.
How much does it cost to repair the F-1 segment b error on a Samsung refrigerator?
Repair costs vary depending on the root cause. A replacement freezer temperature sensor typically costs between $15 and $50 for the part alone. If a technician is needed, labor charges can add $100 to $200 or more depending on your location and the service provider. In cases where the main PCB is at fault, part costs can range from $150 to $400 or higher, making professional diagnosis important before ordering components.
Can I fix the F-1 segment b error myself?
Some steps can be performed by a knowledgeable DIYer, such as inspecting the wiring harness, reseating the CN31 connector, and defrosting the freezer to clear any ice around the sensor. However, accurately diagnosing this code requires a multimeter to test voltage at the CN31 connector on the main PCB, which involves working near electrical components. If the sensor itself needs replacement, the repair is manageable for someone comfortable with appliance disassembly, but a technician is recommended if you are unsure.
Will resetting my Samsung refrigerator clear the F-1 segment b error?
A power reset may temporarily clear the error code from the display, but the code will return if the underlying sensor or wiring fault is still present. Resetting the unit is a useful first step to confirm whether the fault is intermittent, but it does not repair the failed component. A proper diagnosis of the voltage at CN31 and inspection of the sensor circuit is needed to resolve the error permanently.

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