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Error code reference

Samsung Refrigerator Error Code Freezer Ice Pipe Heater Error (Ice Bites)

Ice Bites ice maker water pipe heater circuit fault detected.

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What the Freezer Ice Pipe Heater Error (Ice Bites) error code actually means

This error means your Samsung refrigerator has detected a problem with the small heater that keeps the ice maker water line from freezing. Because of this fault, the ice maker may stop working. A technician will need to test the heater and related wiring to find out what failed.

Diagnostic procedure

The full Freezer Ice Pipe Heater Error (Ice Bites) procedure

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1
First diagnostic step
Separate MAIN PCB CN20 wire, measure resistance between CN20-"21" ↔ "23"; should be 72 ohm ±7%. 0 ohm = heater short, infinity = wire/bimetal open.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Freezer Ice Pipe Heater Error (Ice Bites)

Ranked by how often they cause this code
  1. 1Failed pipe heater element
  2. 2Tripped or failed bimetal thermal cutout
  3. 3Broken or damaged wire harness
  4. 4Loose or corroded CN20 connector
  5. 5Faulty main PCB

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Questions people ask about Freezer Ice Pipe Heater Error (Ice Bites)

What does Freezer Ice Pipe Heater Error (Ice Bites) mean on a Samsung refrigerator?
This error means the main control board has detected a fault in the Ice Bites ice maker water pipe heater circuit. The heater keeps the water supply line from freezing inside the freezer. The board expects to see approximately 72 ohms of resistance across that circuit, and the error appears when the reading falls outside that range, indicating a short, an open circuit, or a wiring problem.
Is it safe to keep using my refrigerator when this error is showing?
The refrigerator's cooling and food preservation functions typically remain operational when this error is present, so stored food is generally not at immediate risk. However, the ice maker will not function properly, and the unheated water line may freeze solid over time. It is best to address the fault promptly to prevent further damage to the ice maker assembly.
Will resetting the refrigerator clear this error code?
A power reset may temporarily clear the error display, but the code will return if the underlying fault in the heater circuit is still present. Because the main PCB actively monitors the resistance of the heater circuit, the error will reappear as soon as the board performs its next diagnostic check. A reset does not repair a shorted heater, open bimetal, or broken wire.
Can I fix the Freezer Ice Pipe Heater Error myself?
A knowledgeable DIYer can perform the initial resistance test at the CN20 connector using a multimeter to determine whether the fault is a shorted heater, an open heater or bimetal, or a wiring issue. Replacing the pipe heater or bimetal thermostat is a moderate-difficulty repair that requires accessing the ice maker assembly. If the main PCB is suspected, professional diagnosis is recommended before purchasing a board.
How much does it cost to repair the Freezer Ice Pipe Heater Error on a Samsung refrigerator?
Repair costs depend on which component has failed. A replacement pipe heater or bimetal thermostat typically costs between 15 and 60 dollars for the part, plus labor if you use a technician. A main PCB replacement is significantly more expensive, generally ranging from 150 to 350 dollars for the part alone. Getting a resistance reading at CN20 first helps avoid replacing unnecessary components.

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