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Error code reference

Samsung Refrigerator Error Code Ice Duct Heater Error

Ice duct heater open error detected; caused by separation of ice duct heater housing part, contact error, disconnection, or short circuit.

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What the Ice Duct Heater Error error code actually means

Your Samsung refrigerator has detected a problem with the small heater that keeps the ice chute from getting clogged with stuck or clumped ice. The refrigerator cannot confirm whether this heater is working correctly, so it has flagged the error to prevent ice dispenser problems. A technician will need to check the wiring and the heater itself to find out exactly what failed.

Diagnostic procedure

The full Ice Duct Heater Error procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
After separating MAIN PCB CN70 wire, check resistance between CN70 Brown and CN70 Gray; should be 63 ohm ±7% (230V). 0 ohm = heater short, infinite = wire/bimetal open.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Ice Duct Heater Error

Ranked by how often they cause this code
  1. 1Loose or corroded CN70 connector contact
  2. 2Ice duct heater housing separation
  3. 3Broken or open wire in heater harness
  4. 4Failed bimetal thermal cutout
  5. 5Shorted or open heater element

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Questions people ask about Ice Duct Heater Error

What does Ice Duct Heater Error mean on a Samsung refrigerator?
This error means the main control board has detected a fault in the ice duct heater circuit. The ice duct heater prevents ice from clumping or jamming inside the dispenser chute. The fault can be caused by a wiring disconnection, a shorted or open heater element, a failed bimetal safety cutout, or a loose connector at the PCB. Resistance testing at the CN70 connector is the first step to pinpointing the exact cause.
Is the Ice Duct Heater Error on a Samsung refrigerator a safety concern?
A shorted heater element (0-ohm reading) carries a greater concern than an open circuit because a short can cause the heater to run continuously or draw excessive current. An open circuit simply means the heater is not functioning, which will not cause a fire hazard but may lead to ice clumping in the dispenser chute. It is best to have a shorted heater addressed promptly to avoid any electrical stress on related components.
Will resetting my Samsung refrigerator clear the Ice Duct Heater Error?
A power reset may temporarily clear the error from the display, but the code will return if the underlying electrical fault in the heater circuit has not been corrected. Resetting the refrigerator does not repair a broken wire, a failed heater element, or a tripped bimetal cutout. The resistance values at the CN70 connector must fall within the acceptable range, 63 ohms plus or minus 7 percent for a 230V unit, before the error will clear permanently.
Can I fix the Ice Duct Heater Error myself?
Some causes, such as a loose or disconnected CN70 connector, can be addressed by a confident DIYer who is comfortable working inside a refrigerator. However, proper diagnosis requires a multimeter to check resistance at the CN70 connector and the ability to safely access internal wiring. If the heater element, bimetal cutout, or wiring harness needs replacement, comfort with appliance disassembly is necessary. If you are unsure, a qualified appliance technician is the safer choice.
How much does it cost to repair the Ice Duct Heater Error on a Samsung refrigerator?
Repair costs depend on the failed component. If only a connector or wire needs attention, costs are relatively low, typically in the range of a service call fee plus minimal parts. Replacing the ice duct heater assembly generally costs between $80 and $200 for parts, with additional labor costs if a technician performs the work. A failed main PCB would be the most expensive scenario, but the PCB is rarely the root cause of this specific error.

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