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Error code reference

Samsung Refrigerator Error Code I/M FUNCTION ERROR (R)

Ice tray (Fridge side on Twin I/M) has not returned to level after an ice harvest; error displayed after three failed attempts.

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What the I/M FUNCTION ERROR (R) error code actually means

Your Samsung refrigerator's ice maker on the fridge side tried to make ice but got stuck and could not return to its normal resting position three times in a row. The refrigerator stopped the ice maker to avoid damage and is now showing this error to let you know something is wrong with that unit. In most cases, the ice maker itself needs to be replaced.

Diagnostic procedure

The full I/M FUNCTION ERROR (R) procedure

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1
First diagnostic step
Replace Ice Maker.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of I/M FUNCTION ERROR (R)

Ranked by how often they cause this code
  1. 1Failed Ice Maker Assembly
  2. 2Ice Obstruction in the Tray Mechanism
  3. 3Faulty Tilt Motor or Position Sensor
  4. 4Control Board Communication Failure

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Questions people ask about I/M FUNCTION ERROR (R)

What does I/M FUNCTION ERROR (R) mean on a Samsung refrigerator?
This error means the fridge-side ice maker tray failed to return to its level home position after attempting an ice harvest cycle. The refrigerator logs each failed attempt and displays this code after three consecutive failures. It is specific to Samsung models with a Twin Ice Maker system and only affects the fridge-compartment unit. The freezer-side ice maker may continue to operate normally.
Will resetting my Samsung refrigerator clear the I/M FUNCTION ERROR (R)?
A reset may temporarily clear the error code from the display, but if the underlying mechanical or electrical fault in the ice maker remains, the code will return after the next harvest cycle attempt. The refrigerator will log three more failed attempts before redisplaying the error. A reset is not a fix and should only be used to confirm whether the problem is consistent.
How much does it cost to repair the I/M FUNCTION ERROR (R) on a Samsung refrigerator?
If the repair requires replacing the fridge-side ice maker assembly, parts typically range from $80 to $200 depending on the specific model. Adding professional labor, the total repair cost generally falls between $150 and $400. Checking for a simple ice obstruction first costs nothing and may resolve the issue without any parts.
How do I fix the I/M FUNCTION ERROR (R) on my Samsung refrigerator?
Start by checking for ice buildup or obstructions inside the fridge-side ice maker that could be blocking the tray from rotating back to its home position. If no obstruction is found, the recommended repair is to replace the fridge-side ice maker assembly, as the internal motor or sensor has likely failed. Attempting to service the tilt motor or position sensor individually is generally not practical since these are integrated into the sealed assembly.
Is it safe to use my Samsung refrigerator while the I/M FUNCTION ERROR (R) is showing?
Yes, the refrigerator's cooling and food preservation functions are not affected by this error. The fridge-side ice maker is disabled to prevent mechanical damage, but the rest of the refrigerator continues to operate normally. On Twin Ice Maker models, the freezer-side ice maker should also remain functional during this time.

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