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Error code reference

Samsung Refrigerator Error Code IS

Compressor IPM shut down error

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What the IS error code actually means

Your Samsung refrigerator is displaying this error because a key electronic component that controls the compressor has shut itself down to prevent damage. This is usually caused by a problem with the control board that runs the compressor or a drop in the electrical power it needs to operate. Until the underlying issue is resolved, the refrigerator will not cool properly.

Diagnostic procedure

The full IS procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the soldering status of the inverter PCB for short circuits; check if DC 15V output is less than 13.5V; check compressor and cycle.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of IS

Ranked by how often they cause this code
  1. 1Inverter PCB solder short-circuit
  2. 2DC 15V output voltage below 13.5V
  3. 3Failed or degraded inverter PCB
  4. 4Compressor mechanical fault
  5. 5Loose or corroded inverter PCB connections

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Questions people ask about IS

What does IS mean on a Samsung refrigerator?
The IS error code means the compressor IPM (Intelligent Power Module) has shut down due to a detected fault. This is triggered either by a short circuit in the inverter PCB soldering or by the DC 15V output voltage dropping below 13.5V. The IPM shuts down to protect the compressor and inverter circuitry from damage. The refrigerator will not cool until the fault is diagnosed and corrected.
Will resetting my Samsung refrigerator clear the IS error?
Unplugging the refrigerator for a few minutes may temporarily clear the error, but the IS code will return if the underlying fault is still present. A reset does not fix a short circuit on the inverter PCB or a low DC 15V output condition. Proper diagnosis of the inverter board and compressor is necessary to resolve the error permanently.
How much does it cost to repair the IS error on a Samsung refrigerator?
Repair costs depend on the root cause. Inverter PCB replacement typically ranges from $150 to $350 including parts and labor. If the compressor itself has failed, repair costs can range from $400 to $700 or more depending on the model and labor rates in your area. Getting a diagnostic appointment first can help clarify which component is at fault before committing to a repair.
Can I fix the IS error myself?
Some steps, such as inspecting inverter PCB connectors for looseness or corrosion and reseating them, can be done by a knowledgeable DIYer. However, measuring DC voltage on the inverter PCB and inspecting solder joints requires comfort with electronics and a multimeter. Replacing the inverter PCB or compressor is a more advanced repair that many homeowners prefer to leave to a technician.
Is it safe to keep using my refrigerator while the IS code is showing?
When the IS error is active, the compressor is shut down and the refrigerator is not maintaining safe temperatures. Food stored inside may be at risk if the unit remains off for an extended period. It is best to address the repair promptly and transfer perishables to another cooling source in the meantime.

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