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Error code reference

Samsung Refrigerator Error Code R

FZ-Sensor Error

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What the R error code actually means

Your Samsung refrigerator is showing an error because the temperature sensor inside the freezer is not working correctly. The sensor may have come loose, developed a broken wire, or failed internally. Until this is repaired, the refrigerator may not cool the freezer reliably.

Diagnostic procedure

The full R procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Measure voltage at CN30-Pin 4 to CN76-Pin 1; should read between 4.5V~1.0V.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of R

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Sensor housing separation
  3. 3Failed freezer thermistor
  4. 4Damaged wiring harness
  5. 5Corroded or bent connector pins

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Questions people ask about R

What does R mean on a Samsung refrigerator?
The R error code indicates a freezer sensor fault. The control board has detected a temperature reading from the freezer thermistor that is above 149°F or below -58°F, which signals a sensor housing separation, a wiring disconnection, a contact error, or a short circuit in the sensor circuit. It does not necessarily mean the freezer is actually at those temperatures.
Is it safe to keep using my refrigerator while the R error is showing?
Operating the refrigerator with an active R error is not recommended for extended periods. Without reliable sensor data, the control board cannot properly manage defrost cycles or compressor operation, which can lead to temperature instability and potential food spoilage. Address the error as soon as reasonably possible.
Will resetting the refrigerator clear the R error code?
A power reset may temporarily clear the error display, but the code will return if the underlying sensor problem has not been corrected. Resetting is useful for confirming whether a fault is intermittent, but it does not repair a damaged sensor, broken wire, or corroded connector. The root cause must be diagnosed and resolved for the error to clear permanently.
Can I fix the R error code myself?
A knowledgeable DIYer can start by checking the sensor connector at CN30 Pin 4 and CN76 Pin 1 for loose, corroded, or bent pins and reseating them if necessary. If the connector looks intact, measuring the voltage at those pins (should read 1.0V to 4.5V) or checking the thermistor resistance will help determine if the sensor itself needs replacement. Wiring repairs or component replacement may require more advanced skills and proper tools.
How much does it cost to repair the R error code on a Samsung refrigerator?
If only a connector needs reseating or cleaning, there may be no parts cost at all. Replacing a failed freezer thermistor typically costs between $15 and $60 for the part. If a professional technician performs the diagnosis and repair, total service costs including labor can range from $100 to $300 depending on your location and the complexity of the repair.

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