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Error code reference

Samsung Refrigerator Error Code R-1-e

Ice Maker function error when ice making kit is harvested more than 3 times and level error occurs (ice maker applied models only).

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What the R-1-e error code actually means

Your Samsung refrigerator is detecting a problem with the ice maker, specifically that it tried to drop ice three or more times but kept getting an error about the ice level. This usually means the ice maker itself has failed and needs to be replaced. Until it is fixed, the ice maker will not produce ice reliably.

Diagnostic procedure

The full R-1-e procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
After replacing ice maker, check the operation by turning the appliance ON again.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of R-1-e

Ranked by how often they cause this code
  1. 1Faulty ice maker assembly
  2. 2Ice or frost blocking the level sensor
  3. 3Wiring harness damage or loose connection
  4. 4Ice maker control board failure
  5. 5Improper ice maker installation or alignment

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Questions people ask about R-1-e

What does R-1-e mean on a Samsung refrigerator?
The R-1-e code means the refrigerator has detected an ice maker function error. Specifically, the ice maker attempted the harvest cycle more than three times and encountered a level sensor error each time. This code only appears on Samsung models that include an ice making kit. It indicates the ice maker assembly is not completing its cycle correctly.
Will resetting my Samsung refrigerator clear the R-1-e error code?
A power reset may temporarily clear the code display, but the error will return if the underlying ice maker fault is not resolved. The system will attempt the harvest cycle again, and if it fails three or more times, the R-1-e code will reappear. Clearing the code without addressing the faulty ice maker assembly is not a permanent fix.
How much does it cost to fix a Samsung refrigerator R-1-e error?
If the repair requires replacing the ice maker assembly, parts typically range from around 60 dollars to 200 dollars depending on the specific Samsung model. Adding professional labor, total repair costs generally fall between 150 dollars and 350 dollars. If the issue is something simpler like a wiring connection or frost obstruction, the cost can be significantly lower.
Can I fix the R-1-e error myself, or do I need a technician?
Some homeowners comfortable with appliance repair can replace the ice maker assembly themselves, as the unit typically connects with a wiring harness and a few mounting screws. However, if you are unsure about safely accessing the freezer compartment components or identifying the correct replacement part, a qualified technician is recommended. Always unplug the refrigerator before performing any internal inspection or repair.
Is it safe to use my refrigerator while the R-1-e error is showing?
The refrigerator cooling functions are separate from the ice maker, so food storage should not be immediately affected by this error. However, the ice maker will not operate reliably and should be repaired or disabled to prevent the motor from continuing to cycle unnecessarily. Do not ignore the code long term, as repeated failed cycles could stress related components.

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