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Error code reference

Samsung Refrigerator Error Code R-1 segment b

R-Sensor related error (Fridge room temperature sensor failure) on T/E/W models.

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What the R-1 segment b error code actually means

Your Samsung refrigerator is showing an error because the sensor that measures the temperature inside the fresh food section is not working correctly. This means the fridge may not be cooling properly or maintaining a safe food storage temperature. A technician will need to check the sensor and its wiring to figure out exactly what failed.

Diagnostic procedure

The full R-1 segment b procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage between MAIN PCB CN31-3(Red) and 6(Gray); should be within 4.5V~0.5V.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of R-1 segment b

Ranked by how often they cause this code
  1. 1Failed fridge room thermistor (R-Sensor)
  2. 2Open or broken wiring harness
  3. 3Corroded or loose connector terminals at CN31
  4. 4Short circuit in the sensor circuit
  5. 5Faulty main PCB

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Questions people ask about R-1 segment b

What does R-1 segment b mean on a Samsung refrigerator?
R-1 segment b indicates a failure in the fridge room temperature sensor (R-Sensor) on Samsung T/E/W model refrigerators. The main PCB is not receiving a valid signal from the thermistor that monitors the fresh food compartment temperature. The expected voltage between main PCB connector pins CN31-3 and CN31-6 should be between 0.5V and 4.5V. A reading outside that range confirms the fault.
Is it safe to keep using my refrigerator while it shows the R-1 segment b error?
Continued use is not recommended without monitoring, because if the fridge room temperature sensor has failed the refrigerator may not cool the fresh food compartment reliably. Food safety can be compromised if temperatures rise above 40 degrees Fahrenheit for extended periods. It is best to address the error promptly and use a standalone thermometer to verify compartment temperature in the meantime.
How much does it cost to repair the R-1 segment b error on a Samsung refrigerator?
Repair costs vary depending on the failed component. A replacement fridge room thermistor is generally an affordable part, with total repair costs including labor typically ranging from around $100 to $250. If the main PCB is the cause, parts and labor costs can range from $200 to $450 or more depending on the specific model and service rates in your area. Getting a diagnostic quote from a technician before committing to the repair is advisable.
Can I fix the R-1 segment b error myself?
A knowledgeable DIYer with a multimeter can perform the initial voltage check at main PCB connector CN31 to determine whether the problem is in the wiring or the sensor itself. If the thermistor has failed, replacing it is a relatively straightforward repair involving disconnecting the old sensor and installing a compatible replacement. However, if the main PCB is at fault, that repair is more complex and typically benefits from professional service.
Will resetting my Samsung refrigerator clear the R-1 segment b error?
A reset may temporarily clear the error code from the display, but the fault will return if the underlying problem with the R-Sensor or its wiring has not been repaired. Resetting without fixing the root cause does not restore normal sensor operation and the refrigerator will continue logging the fault. A proper repair of the sensor circuit is required to permanently resolve the code.

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