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Error code reference

Samsung Refrigerator Error Code R-1 segment f

CSZ-Sensor related error (CoolSelect Zone temperature sensor failure) on T/E/W models.

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What the R-1 segment f error code actually means

This error means your Samsung refrigerator's CoolSelect Zone, a special compartment designed to keep certain foods at a custom temperature, is having trouble reading its own temperature sensor. The refrigerator cannot properly control that compartment until the problem is resolved. A technician will need to check the sensor and its wiring to find and fix the issue.

Diagnostic procedure

The full R-1 segment f procedure

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1
First diagnostic step
Check voltage between MAIN PCB CN31-2(Brown) and 6(Gray); should be within 4.5V~0.5V.
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Most common causes of R-1 segment f

Ranked by how often they cause this code
  1. 1Faulty CSZ Temperature Sensor (Thermistor)
  2. 2Damaged or Broken Wiring Harness
  3. 3Loose or Corroded Connector at CN31
  4. 4Ice Buildup Around the Sensor
  5. 5Defective Main PCB

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Questions people ask about R-1 segment f

What does R-1 segment f mean on a Samsung refrigerator?
The R-1 segment f error code indicates a failure in the CoolSelect Zone temperature sensor (CSZ sensor) on Samsung T, E, and W model refrigerators. This sensor monitors the temperature inside the CoolSelect Zone compartment and reports it to the main control board. When the sensor circuit voltage at main PCB connector CN31 falls outside the 0.5V to 4.5V operating range, the board triggers this fault code. The error means the refrigerator cannot accurately regulate that compartment's temperature until the issue is corrected.
Is it safe to keep using my refrigerator while this error is showing?
The R-1 segment f error specifically affects the CoolSelect Zone compartment's temperature regulation. The main fresh food and freezer sections may continue to operate normally, but you should not rely on the CoolSelect Zone to maintain accurate temperatures while the fault is active. Avoid storing temperature-sensitive items like raw meat or dairy in that compartment until the repair is completed.
Will resetting my Samsung refrigerator clear the R-1 segment f error?
A power reset may temporarily clear the error code from the display, but it will return as soon as the control board re-checks the CSZ sensor circuit and detects the fault again. Because this error reflects an actual hardware or wiring problem rather than a software glitch, a reset does not resolve the underlying issue. The sensor circuit must be inspected and the faulty component repaired or replaced to permanently clear the code.
Can I fix the R-1 segment f error myself?
Some causes of this error are approachable for a knowledgeable DIYer. You can start by checking for ice buildup around the CoolSelect Zone sensor, inspecting the wiring harness for visible damage, and reseating the connector at CN31 on the main PCB. However, accurately diagnosing whether the sensor, wiring, or main board is at fault requires a multimeter and the ability to safely measure voltage at the CN31 connector, which may be better suited for a qualified appliance technician.
How much does it cost to repair the R-1 segment f error on a Samsung refrigerator?
Repair costs depend on the root cause. A replacement CoolSelect Zone thermistor typically ranges from $15 to $50 for the part. If the main PCB needs replacement, parts alone can run from $100 to $300 or more. Adding professional labor, total repair costs generally fall between $100 and $400 depending on the diagnosis and your location.

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