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Error code reference

Samsung Refrigerator Error Code R-Sensor Error

Refrigerator compartment temperature sensor failure due to separation, contact error, disconnection, or short circuit.

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What the R-Sensor Error error code actually means

Your Samsung refrigerator's temperature sensor for the fresh food compartment is not working correctly. This sensor tells the refrigerator how cold it is inside, so when it fails, the fridge may not cool properly. The problem could be a damaged sensor, a loose wire connection, or a wiring issue between the sensor and the control board.

Diagnostic procedure

The full R-Sensor Error procedure

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1
First diagnostic step
Measure voltage between Main PCB CN20 9PIN - 11PIN; should read between 4.5V~1.0V.
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Most common causes of R-Sensor Error

Ranked by how often they cause this code
  1. 1Loose or corroded connector at CN20
  2. 2Failed refrigerator compartment thermistor
  3. 3Broken or damaged sensor wiring harness
  4. 4Sensor physically separated from mounting location
  5. 5Main PCB fault at CN20

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Questions people ask about R-Sensor Error

What does R-Sensor Error mean on a Samsung refrigerator?
The R-Sensor Error means the refrigerator compartment temperature sensor has a circuit fault. The main PCB monitors the voltage signal from this sensor between pins 9 and 11 of connector CN20, and expects a reading between 1.0V and 4.5V. When the signal falls outside that range, the board flags this error. The cause can be a failed sensor, a disconnected wire, or a short circuit in the sensor circuit.
Is it safe to keep using my refrigerator while the R-Sensor Error is active?
Continuing to use the refrigerator with an active R-Sensor Error carries some risk because the control board may not regulate the compartment temperature correctly. Food safety can be compromised if the unit is over-cooling or not cooling enough. It is best to address the fault promptly and monitor compartment temperatures closely in the meantime.
Will resetting my Samsung refrigerator clear the R-Sensor Error?
A power reset may temporarily clear the error code from the display, but the code will return if the underlying sensor circuit problem has not been corrected. Resetting without repairing the fault does not restore proper temperature monitoring. The error should be properly diagnosed and resolved by addressing the sensor, wiring, or connector issue before the unit is returned to normal operation.
Can I fix the R-Sensor Error myself?
A knowledgeable DIYer can address some causes of this error without professional help. Reseating the connector at CN20 and securing a sensor that has fallen from its mount are straightforward tasks. Replacing the thermistor sensor itself is also a manageable repair if you are comfortable working with basic wiring. However, if the main PCB is determined to be faulty, replacement of that component is more involved and may warrant professional service.
How much does it cost to repair the R-Sensor Error on a Samsung refrigerator?
If only the thermistor sensor needs replacement, the repair is generally affordable, with parts typically ranging from $15 to $60 and professional labor adding $75 to $150 depending on your area. If the main PCB is at fault, costs rise significantly, with PCB parts ranging from $100 to $300 or more. Getting a diagnosis before committing to parts helps avoid unnecessary expense.

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