Speed Queen Washer Error Code EC:24

EC:24 means the data storage card installed in the washer has run out of available memory and cannot record any additional information. The card logs operational data such as cycle counts and error history over time. This error appears when that storage capacity is completely used up. The machine is alerting you that the card needs to be downloaded and cleared before it can continue logging.

EC:24 indicates a data logging issue, not a mechanical or electrical fault with the wash system itself. The washer's core functions are not directly impaired by a full memory card. However, until the card is cleared, the machine cannot record new operational data or errors, which could affect diagnostics down the road. Addressing the error promptly is recommended to maintain full data logging capability.

A standard power reset will not clear EC:24 because the underlying cause is a physically full memory card, not a temporary control glitch. The error will return as long as the card remains full. The only way to clear this error is to download the card contents to a PC and free up the card memory using the appropriate card management process. Once the card has been cleared and reinstalled, the error should no longer appear.

To resolve EC:24, remove the data card from the washer and connect it to a PC using the appropriate Speed Queen card management software. Download all stored data to the computer first to preserve the usage history, then clear the card to free up its memory. Reinstall the cleared card in the washer and the error should no longer be active. No replacement parts are needed unless the card is physically damaged.

In most cases, fixing EC:24 costs nothing beyond the time required to download and clear the card, assuming a compatible PC and the Speed Queen card management software are already available. If the card is damaged and needs replacement, the cost of a new data card typically falls in a modest range depending on the specific card required for your model. This is one of the lower-cost error codes to resolve on a Speed Queen washer.