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Error code reference

Speed Queen Washer Error Code EC:24

Insufficient memory on card; card memory is full.

Speed Queen codesSpeed Queen washer codes

Insufficient memory on card; card memory is full.

First step from the service manual

Download card contents to PC and clear card for re-use.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What EC:24 means on a Speed Queen washer

EC:24 on a Speed Queen washer indicates that the data storage card installed in the machine has reached its full memory capacity. Speed Queen commercial and some residential washers use a removable data card to log operational data, cycle counts, error histories, and usage statistics. When this card fills up completely, the machine generates EC:24 to alert the technician or owner that no additional data can be written to the card.

The card functions as an onboard data recorder, capturing information over time as the machine runs cycles. Because the card has a finite storage limit, regular maintenance of the card is required in high-usage environments such as laundromats or multi-family housing installations. The longer a machine runs without the card being cleared, the more likely it is to trigger this error. The card itself is not damaged or malfunctioning when EC:24 appears; it has simply reached its storage threshold.

The correct resolution is to connect the card to a PC and use the appropriate Speed Queen card management software to download the stored data before clearing the card for continued use. This preserves the operational history while freeing up memory for future logging. Once the card is cleared and reinstalled, the EC:24 code should no longer be active. No replacement parts are typically required unless the card itself has been physically damaged.

Source: manufacturer service documentation.

Common causes of EC:24

  1. 01

    Data card not cleared during routine maintenance

    Wiring / connection

    In high-use environments, the data card fills up over time if it is never downloaded and cleared. Regular scheduled maintenance should include checking and clearing the card before it reaches capacity.

  2. 02

    Card never previously downloaded

    Wiring / connection

    On machines that have been in service for an extended period without any card management, the card may fill up simply from accumulated cycle and event logging with no prior intervention.

  3. 03

    Incorrect card installed with insufficient capacity

    Wiring / connection

    If a card with a lower storage capacity than intended was installed at some point, it may fill up much faster than expected, triggering EC:24 sooner than normal maintenance intervals would suggest.

  4. 04

    Card physically damaged or corrupted

    Part replacement

    A card that has suffered physical damage or data corruption may falsely report as full or may not accept new data. In this case, downloading and clearing may not resolve the issue and card replacement would be necessary.

See the test procedure for each cause

Frequently asked questions about EC:24

What does EC:24 mean on a Speed Queen washer?
EC:24 means the data storage card installed in the washer has run out of available memory and cannot record any additional information. The card logs operational data such as cycle counts and error history over time. This error appears when that storage capacity is completely used up. The machine is alerting you that the card needs to be downloaded and cleared before it can continue logging.
How do I fix EC:24 on a Speed Queen washer?
To resolve EC:24, remove the data card from the washer and connect it to a PC using the appropriate Speed Queen card management software. Download all stored data to the computer first to preserve the usage history, then clear the card to free up its memory. Reinstall the cleared card in the washer and the error should no longer be active. No replacement parts are needed unless the card is physically damaged.
Is it safe to keep using my Speed Queen washer when EC:24 is displayed?
EC:24 indicates a data logging issue, not a mechanical or electrical fault with the wash system itself. The washer's core functions are not directly impaired by a full memory card. However, until the card is cleared, the machine cannot record new operational data or errors, which could affect diagnostics down the road. Addressing the error promptly is recommended to maintain full data logging capability.
How much does it cost to fix a Speed Queen EC:24 error?
In most cases, fixing EC:24 costs nothing beyond the time required to download and clear the card, assuming a compatible PC and the Speed Queen card management software are already available. If the card is damaged and needs replacement, the cost of a new data card typically falls in a modest range depending on the specific card required for your model. This is one of the lower-cost error codes to resolve on a Speed Queen washer.
Will resetting the Speed Queen washer clear the EC:24 error?
A standard power reset will not clear EC:24 because the underlying cause is a physically full memory card, not a temporary control glitch. The error will return as long as the card remains full. The only way to clear this error is to download the card contents to a PC and free up the card memory using the appropriate card management process. Once the card has been cleared and reinstalled, the error should no longer appear.

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