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Error code reference

Speed Queen Washer Error Code EI:03

Invalid command code received during infra-red communication due to incorrect machine type.

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What the EI:03 error code actually means

This error means the washer received instructions from a programming device that were meant for a different model, so it refused to accept them. It is not a mechanical problem with your washer. A technician needs to make sure they are using the correct data file for your specific machine before trying the download again.

Diagnostic procedure

The full EI:03 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Before downloading, ensure data is for current machine type.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EI:03

Ranked by how often they cause this code
  1. 1Wrong machine type selected during download
  2. 2Incorrect data file loaded onto transfer device
  3. 3Multiple machine types stored on download device
  4. 4Machine type mismatch after a control board replacement

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Questions people ask about EI:03

What does EI:03 mean on a Speed Queen washer?
EI:03 means the washer received an invalid command code during infra-red communication because the data being transmitted was intended for a different machine type. The control system rejected the incoming data as incompatible. This is a programming or data mismatch issue, not a mechanical or electrical component failure. Correcting the data file to match the actual machine type resolves the error.
Is it safe to run my Speed Queen washer when it shows EI:03?
EI:03 is generated during a technician IR download session and indicates a data mismatch rather than a hazardous hardware condition. However, if the download was being performed to address another underlying issue, that original problem may still be present. It is best to resolve the code with the correct data transfer before returning the machine to regular use.
How much does it cost to fix EI:03 on a Speed Queen washer?
Because EI:03 is a data or procedure error and not a parts failure, the cost is typically limited to a service call fee for a technician to correct the download process, which can range from around $75 to $150 depending on your location and the service provider. No replacement parts are generally needed to resolve this specific fault code.
How do I fix EI:03 on a Speed Queen washer?
Before attempting another download, verify the model number on the washer and confirm that the data file or configuration package on the IR transfer device matches that specific machine type exactly. Once the correct data is selected, retry the download. No parts replacement is typically required to resolve this error.
Will resetting the washer clear the EI:03 error code?
A simple power reset is unlikely to permanently clear EI:03 because the fault is tied to a failed IR communication session involving incorrect data. The error will likely return or the underlying programming issue will remain unresolved until the correct machine type data is used for the download. The proper fix is completing a successful download with the matching data file.

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