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Error code reference

Speed Queen Washer Error Code EI:05

Invalid or out-of-range data received during infra-red communication due to incorrect machine type.

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What the EI:05 error code actually means

Your Speed Queen washer received information through its infra-red port that was meant for a different model, so it rejected it and showed this error. This is not a mechanical problem with the washer itself. A technician will need to make sure they are sending the correct data for your specific machine before trying again.

Diagnostic procedure

The full EI:05 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Before downloading, ensure data is for current machine type.
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Most common causes of EI:05

Ranked by how often they cause this code
  1. 1Wrong data file selected for download
  2. 2Download device preloaded with incorrect model data
  3. 3Model variant mismatch
  4. 4Corrupted or incomplete data packet

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Questions people ask about EI:05

What does EI:05 mean on a Speed Queen washer?
EI:05 means the washer received invalid or out-of-range data during an infra-red communication session because the transmitted data does not match the machine type of the washer. This error appears during programming or download procedures, not during normal wash cycles. The washer's hardware is not at fault. Correcting the data source and retrying the download is the required fix.
Will resetting the washer clear the EI:05 error code?
A simple reset is unlikely to permanently clear EI:05 because the error is generated by a data mismatch during the IR download process, not by a sensor fault or operational glitch. The error will likely return or persist until a successful download using the correct machine-type data is completed. Addressing the data compatibility issue is the proper resolution.
How much does it cost to fix a Speed Queen EI:05 error?
Because EI:05 is a data mismatch error requiring no replacement parts, the cost is typically limited to the labor time for a technician to identify the correct data file and perform a successful IR download. Depending on the service provider and region, a diagnostic and reprogramming visit can range from around $75 to $200 or more. No hardware components need to be purchased to resolve this error under normal circumstances.
How do I fix EI:05 on a Speed Queen washer?
Before attempting another download, confirm that the data file or program being transmitted via the IR port is specifically designated for the current machine type. Check the full model number of the washer and match it precisely to the data file, including any model variant suffixes. Once the correct data is confirmed, retry the IR download. No hardware repairs are typically needed to resolve this error.
Is it safe to use my Speed Queen washer when EI:05 is displayed?
EI:05 is related to a programming or data download procedure and does not indicate a mechanical or electrical failure within the washer itself. If the error appeared during a technician download session, the washer's normal wash functions are not necessarily compromised. However, if the download was intended to apply a required configuration update, the washer should not be returned to service until the correct data has been successfully loaded.

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