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Error code reference

Speed Queen Washer Error Code EI:0A

Invalid machine type detected during infra-red communication.

Speed Queen codesSpeed Queen washer codes

Invalid machine type detected during infra-red communication.

First step from the service manual

Before downloading, ensure data is for current machine type.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What EI:0A means on a Speed Queen washer

The EI:0A error code on a Speed Queen washer indicates that an invalid machine type was detected during infrared (IR) communication. This error is specific to the data download process, where software or configuration data is transmitted to the control board via an infrared interface. During this process, the machine compares the incoming data against its stored machine type identifier. If the data being downloaded does not match the machine type the washer identifies itself as, the control system flags the mismatch and generates the EI:0A code.

This error is not a mechanical or electrical component failure in the traditional sense. It is a software or data configuration issue that occurs at the point of communication between the download source and the washer's control system. The infrared communication port and control board are the primary components involved. The most common trigger is attempting to load a data file or configuration set intended for a different Speed Queen model or machine type than the one being serviced.

Resolving this code requires verifying that the data file or software package selected for download corresponds exactly to the current machine type being serviced. Technicians should confirm the machine's model number and cross-reference it with the data file before initiating any download. Once the correct data file is loaded and the download is retried with matching machine type information, the error should be resolved without replacing any hardware components.

Source: manufacturer service documentation.

Common causes of EI:0A

  1. 01

    Incorrect data file selected for download

    Wiring / connection

    The most frequent cause is a technician selecting a software or configuration file intended for a different Speed Queen machine type. Verify the data file matches the exact model being serviced before initiating the download.

  2. 02

    Misidentified machine model before download

    Wiring / connection

    If the model number was not confirmed prior to the download attempt, the wrong machine type may have been assumed. Check the model label on the unit and cross-reference it with the data file specifications.

  3. 03

    Corrupted or incomplete data file

    Wiring / connection

    A data file that was not fully or correctly downloaded to the service tool may contain incorrect machine type identifiers. Reacquiring the data file from the proper source and retrying the process can resolve this.

  4. 04

    Infrared communication port obstruction or misalignment

    Wiring / connection

    Physical misalignment or obstruction between the IR transmitter and the washer's IR receiver can cause incomplete data transmission, potentially resulting in a corrupted machine type field being read by the control board. Ensure the IR port is clean and properly aligned.

  5. 05

    Faulty control board misreporting machine type

    Part replacement

    In rare cases, a malfunctioning control board may fail to correctly report its own machine type during IR communication, causing a mismatch even with the correct data file. This is the least common cause and should only be considered after all data and alignment issues have been ruled out.

See the test procedure for each cause

Frequently asked questions about EI:0A

What does EI:0A mean on a Speed Queen washer?
The EI:0A code means the washer detected an invalid machine type during infrared communication. This occurs when a data or software file being downloaded to the machine does not match the machine type the washer identifies itself as. It is a data mismatch error, not a mechanical failure. Selecting the correct data file for the specific machine type will resolve the issue.
How do I fix the EI:0A error on my Speed Queen washer?
Before attempting another download, confirm the exact model number of your washer and ensure the data file you are using is designated for that specific machine type. If the file is correct, check that the infrared port on both the service tool and the washer are clean and properly aligned. Reacquire the data file if there is any chance it was corrupted during a previous download, then retry the process.
Will resetting the washer clear the EI:0A error code?
A simple power reset is unlikely to permanently clear the EI:0A error because the underlying cause is a machine type mismatch during the IR data download process. The error will likely return or the download will fail again if the incorrect data file is used. The root cause must be addressed by using the correct, matching data file for the machine type.
Is it safe to use my Speed Queen washer when EI:0A is displayed?
The EI:0A error is related to the data download or programming process and does not indicate a hazardous mechanical or electrical condition in the washer itself. However, if this error appears during a required software update or configuration procedure, the machine may not be fully programmed and could behave unexpectedly. It is best to resolve the error and complete the download process before returning the machine to regular use.
How much does it cost to repair an EI:0A error on a Speed Queen washer?
In most cases, the EI:0A error is resolved by simply using the correct data file, which involves no parts cost at all. If a service technician is called to perform the download procedure, you can expect a standard diagnostic or service call fee, which typically ranges from $75 to $150 depending on your location. Only in rare situations where the control board is found to be faulty would parts costs become a factor, with control board replacements generally ranging from $150 to $400 or more for parts and labor.

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