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Error code reference

Speed Queen Washer Error Code EI:0F

Invalid wakeup signal or infra-red communication is disabled.

Invalid wakeup signal or infra-red communication is disabled.

First step from the service manual

Manually enable infra-red on control or re-aim Micro-Wand and try again.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What EI:0F means on a Speed Queen washer

The EI:0F error code on a Speed Queen washer indicates an invalid wakeup signal or that the infra-red (IR) communication channel is currently disabled. This error is tied to the washer's IR communication system, which allows an external device called the Micro-Wand to interact with the control board wirelessly. When the machine receives a wakeup signal it cannot interpret as valid, or when IR communication has been turned off at the control level, the EI:0F code is triggered to alert the technician or user that the IR link is not functioning correctly.

The most common scenario involves the Micro-Wand being aimed incorrectly at the IR receiver on the control panel, resulting in a weak or unreadable signal. Alignment is critical for reliable IR communication, as even minor angular misalignment can cause the receiver to miss or misinterpret the transmitted wakeup pulse. In other cases, the IR communication feature may have been intentionally or accidentally disabled through the control board's settings menu, which would block all IR input regardless of Micro-Wand positioning.

Diagnosing this code begins by verifying whether IR communication is enabled on the control board and re-enabling it if necessary. If IR is confirmed to be active, the next step is to re-aim the Micro-Wand directly at the IR sensor window and attempt communication again. Persistent failures after correcting alignment and settings may point to a damaged IR receiver component on the control board or a faulty Micro-Wand transmitter.

Source: manufacturer service documentation.

Common causes of EI:0F

  1. 01

    Infra-red communication disabled on control

    Wiring / connection

    The IR communication feature may have been turned off in the control board settings, either accidentally or during a previous service visit. Navigating to the IR settings on the control and re-enabling the feature will restore the ability to receive wakeup signals.

  2. 02

    Micro-Wand misalignment

    Wiring / connection

    The Micro-Wand must be aimed directly at the IR receiver window on the control panel to transmit a readable signal. If the angle or distance is off, the wakeup signal will be invalid or undetected.

  3. 03

    Weak or obstructed IR signal

    Wiring / connection

    Bright ambient light, dirt on the IR receiver window, or physical obstructions between the Micro-Wand and the receiver can degrade signal quality enough to produce an invalid wakeup reading. Cleaning the receiver lens and ensuring a clear line of sight can resolve this.

  4. 04

    Faulty Micro-Wand transmitter

    Part replacement

    If the Micro-Wand's IR transmitter is damaged or its battery is low, it may emit a signal that the receiver cannot interpret correctly. Testing with a known-good Micro-Wand helps isolate this as the cause.

  5. 05

    Damaged IR receiver on control board

    Part replacement

    If re-enabling IR communication and correcting Micro-Wand alignment both fail to clear the error, the IR receiver component on the control board itself may be damaged. This would require control board inspection or replacement.

See the test procedure for each cause

Frequently asked questions about EI:0F

What does EI:0F mean on a Speed Queen washer?
The EI:0F code means the washer received an invalid wakeup signal through its infra-red communication system, or that IR communication is currently disabled on the control board. This code is specifically related to communication between the washer's control and an external Micro-Wand programming tool. It does not indicate a problem with the wash motor, water valves, or any other mechanical system. Re-enabling IR on the control or correcting Micro-Wand alignment is the recommended first step.
How do I fix the EI:0F error on my Speed Queen washer?
Start by checking the control board settings to confirm infra-red communication is enabled and turn it on if it has been disabled. If IR is already active, re-aim the Micro-Wand directly at the IR receiver window on the control panel and attempt the wakeup signal again. Also check for dirt on the receiver lens or anything blocking the line of sight between the tool and the washer. If these steps do not resolve the error, the Micro-Wand or the control board's IR receiver may need to be inspected or replaced.
Is the EI:0F error on a Speed Queen washer a safety concern?
No, the EI:0F error is not a safety concern. It relates only to the infra-red communication link used by a service tool called the Micro-Wand and does not affect the washer's electrical safety, water handling, or mechanical operation. The washer is not at risk of damage while this code is present. Normal wash cycles may still be accessible depending on the context in which the code appeared.
Will resetting my Speed Queen washer clear the EI:0F error?
A basic power reset may temporarily clear the displayed code, but it will not resolve the underlying cause if IR communication remains disabled or the Micro-Wand is still misaligned. The error will return the next time a Micro-Wand wakeup signal is attempted under the same conditions. The correct fix is to address the IR settings or alignment directly rather than relying on a reset.
How much does it cost to repair a Speed Queen washer showing EI:0F?
In many cases there is no parts cost at all, since the fix involves re-enabling a setting or correcting Micro-Wand positioning. If the Micro-Wand itself needs replacement, costs will vary depending on supplier and whether a technician is involved in the service call. If the control board's IR receiver is damaged and the board requires replacement, repair costs can range from moderate to significant depending on the board price and labor rates in your area. Getting a diagnosis from a qualified technician before committing to parts replacement is recommended.

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