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Error code reference

U-Line Refrigerator Error Code E5

Thermistor 1 out of range +10°F above set-point for more than 12 hours.

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What the E5 error code actually means

Your U-Line refrigerator has been unable to reach its target temperature for more than 12 hours, triggering the E5 alert. This means the unit is running but not cooling down to where it should be, which could put food at risk. If the refrigerator was recently plugged in or moved, give it a full 24 hours to cool down before worrying, but if it has been running normally before this, it likely needs a service call.

Diagnostic procedure

The full E5 procedure

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1
First diagnostic step
If the unit was just plugged in, leave for 24 hours to see if the problem is corrected. If it is not corrected, it is most likely a refrigeration system issue.
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Most common causes of E5

Ranked by how often they cause this code
  1. 1Refrigeration system failure
  2. 2Dirty or blocked condenser
  3. 3Evaporator fan not running
  4. 4Thermistor 1 failure or wiring fault
  5. 5Unit recently plugged in or restocked

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Questions people ask about E5

What does E5 mean on a U-Line refrigerator?
E5 means that Thermistor 1, the primary compartment temperature sensor, has been reading more than 10°F above the set-point for over 12 consecutive hours. The unit is failing to maintain its target temperature for a sustained period. If the refrigerator was recently plugged in, allow 24 hours before drawing conclusions. If it was already in normal operation, a refrigeration system issue is the most likely cause.
How do I fix the E5 error on my U-Line refrigerator?
Start by allowing the unit to run for 24 hours if it was recently plugged in or moved. If the error persists, inspect the condenser coils for dirt or debris and verify that all fans are running. If basic checks do not resolve the issue, the refrigeration system itself likely requires diagnosis by a qualified technician, as a sealed system repair involving refrigerant is not a DIY procedure.
How much does it cost to repair an E5 error on a U-Line refrigerator?
Repair costs vary widely depending on the root cause. A condenser cleaning is typically a low-cost service call, while an evaporator fan motor replacement may run anywhere from $100 to $300 including parts and labor. If the sealed refrigeration system requires repair, such as refrigerant recharge or compressor replacement, costs can range from $300 to $700 or more depending on the specific issue and labor rates in your area.
Will resetting the refrigerator clear the E5 error?
Unplugging the unit and plugging it back in may temporarily clear the error display, but the fault will return if the underlying problem is not resolved. Because E5 requires a sustained 12-hour temperature failure to trigger, it will reappear quickly if the refrigeration system or sensor is still not functioning correctly. A reset alone is not a repair.
Is the E5 error on a U-Line refrigerator a safety concern?
Yes, because E5 indicates the compartment temperature is significantly above the set-point, perishable food stored inside may be at risk if the condition has persisted for an extended time. The FDA recommends discarding perishable items that have been held above 40°F for more than two hours. Until the fault is resolved, transfer temperature-sensitive items to another refrigerator.

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