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Error code reference

Viking Dishwasher Error Code 3-5

Motor undervoltage error-motor control communicates a low motor control voltage condition (325E/450E only).

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What the 3-5 error code actually means

Your Viking dishwasher has detected that the motor is not receiving enough electrical power to run safely. This can be caused by a low voltage issue coming from your home's electrical supply, or by a problem with internal components that deliver power to the motor. The dishwasher has stopped running to protect itself from damage.

Diagnostic procedure

The full 3-5 procedure

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1
First diagnostic step
Verify supply voltage is in specification.
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Most common causes of 3-5

Ranked by how often they cause this code
  1. 1Low or inadequate supply voltage
  2. 2Loose or corroded wiring connections
  3. 3Faulty motor control board
  4. 4Tripped or weak circuit breaker
  5. 5Drive motor with degraded windings

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Questions people ask about 3-5

What does 3-5 mean on a Viking dishwasher?
Error code 3-5 indicates a motor undervoltage condition and is specific to Viking 325E and 450E dishwasher models. The motor control board has detected that the voltage available to the motor circuit is below acceptable levels. The dishwasher stops operation to protect the motor from potential damage caused by running at insufficient voltage.
Will resetting my Viking dishwasher clear error code 3-5?
A reset may temporarily clear the fault display, but if the underlying voltage issue has not been resolved, the error will return once the dishwasher attempts to run the motor again. Resetting is a useful first step to confirm whether the fault is persistent, but it is not a fix for the root cause.
How much does it cost to repair Viking dishwasher error code 3-5?
Repair costs depend on the root cause. If the issue is a loose wiring connection or a tripped breaker, the cost may be minimal, covering only a service call fee in the range of $75 to $150. If the motor control board requires replacement, parts and labor combined can range from $200 to $500 or more. Drive motor replacement on these models typically falls in a similar or higher range depending on labor rates in your area.
How do I fix error code 3-5 on a Viking dishwasher?
Start by measuring the supply voltage at the dishwasher's power source to confirm it is within the required specification. If supply voltage is correct, inspect all wiring connections to the motor and motor control board for looseness or corrosion. If wiring and supply voltage both check out, the motor control board or drive motor may need to be tested and potentially replaced.
Is it safe to use my Viking dishwasher when error 3-5 is showing?
The dishwasher is designed to halt operation when this code appears, so running a cycle is typically not possible until the fault is addressed. Do not attempt to bypass the error, as operating a motor under low voltage conditions can cause overheating and permanent motor damage. Have the supply voltage and internal components inspected before returning the unit to service.

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