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Error code reference

Viking Dishwasher Error Code 5-5

Internal error-main control or UI detects a board level failure.

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What the 5-5 error code actually means

Your Viking dishwasher has detected an internal failure in its electronic control system, meaning the main computer board or the panel you use to select cycles is not working correctly. This is not a problem with a sensor or a water component, it is a fault inside the electronics themselves. A technician will need to inspect the control boards and the wiring between them to find the source of the problem.

Diagnostic procedure

The full 5-5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for defective main control, defective wire harness, or defective user interface.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 5-5

Ranked by how often they cause this code
  1. 1Defective main control board
  2. 2Damaged or faulty wire harness
  3. 3Defective user interface board
  4. 4Intermittent power supply issue

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Questions people ask about 5-5

What does 5-5 mean on a Viking dishwasher?
The 5-5 code on a Viking dishwasher indicates an internal board-level failure detected by the main control board or the user interface board. It means the electronic control system has identified a hardware fault it cannot self-correct. The fault may be in the main control board, the UI board, or the wire harness connecting the two. A technician should inspect all three components to determine which is at fault.
Is it safe to use my Viking dishwasher when it shows a 5-5 error?
It is generally not advisable to continue operating the dishwasher while a 5-5 error is active. A board-level failure means the control system is not functioning reliably, which could result in improper cycle execution, failure to stop water fill, or other unpredictable behavior. Discontinue use until the faulty component has been identified and replaced.
How much does it cost to repair a Viking dishwasher with a 5-5 error code?
Repair costs depend on which component has failed. A wire harness replacement is the least expensive repair, typically falling in the range of $50 to $150 for parts and labor. Main control board or user interface board replacements are more costly, with parts and labor potentially ranging from $200 to $500 or more depending on part availability and local labor rates. Diagnosing the exact failed component first will help avoid unnecessary parts replacement.
Can I fix a Viking dishwasher 5-5 error code myself?
A knowledgeable DIYer can start by inspecting the wire harness between the main control board and the user interface board for loose connectors, corrosion, or broken wires, as these are the least expensive repairs. However, if the harness checks out, the fault likely lies in one of the control boards, and replacing these components requires familiarity with appliance electronics and safe handling of circuit boards. If you are not comfortable working with control board assemblies, a qualified technician is recommended.
Will resetting my Viking dishwasher clear the 5-5 error code?
A power reset, performed by cutting power to the unit at the breaker for several minutes, may temporarily clear the 5-5 code if the fault was caused by a transient power event. However, if the underlying cause is a defective main control board, UI board, or damaged wire harness, the code will return. A reset alone does not fix a hardware fault and should be treated as a preliminary step, not a solution.

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