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Error code reference

Viking Dishwasher Error Code AC Power Loss

Power loss occurred during a running cycle.

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What the AC Power Loss error code actually means

Your Viking dishwasher lost power while it was running a cycle, and it recorded that interruption when power came back on. This is not necessarily a sign that anything is broken. You can clear the alert by pressing and holding the Start button for 3 seconds to reset the dishwasher and run a new cycle.

Diagnostic procedure

The full AC Power Loss procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify power was not lost during a cycle; reset by pressing and holding start for 3 seconds.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AC Power Loss

Ranked by how often they cause this code
  1. 1Household power interruption
  2. 2Accidental unplugging or loose power cord
  3. 3Unstable or low voltage at the outlet
  4. 4Loose wiring at the terminal block
  5. 5Control board fault

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Questions people ask about AC Power Loss

What does AC Power Loss mean on a Viking dishwasher?
AC Power Loss means the dishwasher detected that its electrical power supply was interrupted while a cycle was actively running. The control board logs this event when power is restored so the user is aware the cycle did not finish normally. It does not necessarily indicate a broken component. In most cases it reflects a household power event such as a tripped breaker or brief outage.
Will resetting the dishwasher clear the AC Power Loss error?
Yes, pressing and holding the Start button for 3 seconds performs a reset that clears the AC Power Loss flag from the control board. This allows the dishwasher to reinitialize and start a fresh cycle. If the error reappears after resetting with no obvious external cause, further electrical diagnosis is needed to rule out a wiring or board issue.
How much does it cost to repair a Viking dishwasher showing an AC Power Loss error?
If the cause is simply a tripped breaker or a brief outage, there is no repair cost beyond your own time to reset the unit. If a technician visit is needed to diagnose wiring or outlet issues, expect service call fees in the range of $75 to $150. Control board replacement, if required, typically adds $200 to $500 or more depending on parts and labor rates in your area.
How do I fix the AC Power Loss error on my Viking dishwasher?
Start by checking your home's circuit breaker panel for any tripped breakers and reset them if needed. Then press and hold the Start button on the dishwasher for 3 seconds to clear the error and reinitialize the control board. Once reset, run a new cycle to confirm normal operation. If the error returns without a clear power interruption, have a technician inspect the outlet voltage, terminal block wiring, and control board.
Is the AC Power Loss error on a Viking dishwasher a safety concern?
In most cases it is not a safety concern. The error is a notification that power was lost mid-cycle, not an indication of a hazardous condition. However, if the error is caused by a repeatedly tripping breaker, that underlying electrical issue should be diagnosed by a qualified electrician before continuing to use the appliance.

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