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Error code reference

Viking Dishwasher Error Code E:16

Drain pump blocked fault

Drain pump blocked fault — at drain cycle steps, the pressure switch position is checked with 5 seconds left to finish step; if it still stays closed, fault is triggered. Not currently applicable to Viking units.

First step from the service manual

Check for faulty drain pump, faulty pressure switch, or faulty electronics.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E:16 means on a Viking dishwasher

The E:16 error code on a Viking dishwasher indicates a drain pump blocked fault. This fault is triggered during the drain cycle when the control system monitors the pressure switch status. Specifically, with 5 seconds remaining in a drain step, the controller checks whether the pressure switch has opened, indicating water has been successfully removed. If the pressure switch remains in the closed position at that point, the system interprets this as a failure to drain and triggers the E:16 fault. The pressure switch communicates water level status to the electronics, so a blockage, component failure, or control board issue can all cause this sequence to fail.

The three primary components involved in this fault are the drain pump, the pressure switch, and the main electronics board. The drain pump is responsible for physically evacuating water from the tub. If it is obstructed by debris or has failed mechanically or electrically, water will remain in the tub and the pressure switch will stay closed. A faulty pressure switch may also hold a closed signal regardless of actual water level, misleading the controller into triggering the fault even when draining is occurring normally.

It is worth noting that this fault code is listed as not currently applicable to Viking units. This means E:16 may appear in the underlying platform shared with other brands but is not an active, expected code in standard Viking dishwasher diagnostics. Despite this, the fault logic is still defined in the system, and the same drain pump, pressure switch, and electronics checks apply if this code is ever encountered during service.

Source: manufacturer service documentation.

Common causes of E:16

  1. 01

    Blocked or clogged drain pump

    Wiring / connection

    Food debris, broken glass, or foreign objects can obstruct the drain pump impeller, preventing it from evacuating water. Inspect the pump for visible blockages and check whether the impeller spins freely.

  2. 02

    Failed drain pump motor

    Part replacement

    The drain pump motor may have failed electrically or mechanically, leaving it unable to operate even when the control board sends a run signal. A failed motor will need to be replaced.

  3. 03

    Faulty pressure switch

    Part replacement

    The pressure switch monitors water level and signals the control board when the tub is empty. If the switch is defective and remains in the closed position even after draining, it will trigger the E:16 fault incorrectly.

  4. 04

    Faulty main electronics board

    Part replacement

    The control board interprets pressure switch signals and manages drain cycle timing. A malfunctioning board may misread the switch status or fail to properly execute the drain sequence, triggering the fault.

See the test procedure for each cause

Frequently asked questions about E:16

What does E:16 mean on a Viking dishwasher?
E:16 indicates a drain pump blocked fault. The control system checks the pressure switch status with 5 seconds left in a drain cycle step, and if the switch is still closed at that point, the fault is triggered. This can result from a blocked drain pump, a defective pressure switch, or a problem with the main electronics board. It is also worth noting that this code is listed as not currently applicable to standard Viking units, though the fault logic is still present in the system.
Can I fix the E:16 error on my Viking dishwasher myself?
Some causes of E:16 are DIY-friendly, particularly clearing debris from the drain pump area. Remove the filter and inspect the pump for obstructions, and check that the drain hose is not kinked or clogged. If the pump motor or pressure switch has failed, those repairs involve electrical components and may be better handled by a qualified technician.
Is it safe to use my Viking dishwasher when E:16 is displayed?
You should not continue running the dishwasher when E:16 is active. The code indicates the unit was unable to complete a drain cycle, meaning standing water may be present in the tub. Running additional cycles with a blocked drain can stress other components and may lead to water overflow or further damage.
How much does it cost to repair a Viking dishwasher showing error E:16?
Repair costs vary depending on the root cause. Clearing a drain pump blockage yourself costs little to nothing. Replacing a drain pump motor typically runs in the range of $100 to $300 including parts and labor. A faulty pressure switch is generally less expensive, while a main control board replacement can range from $200 to $500 or more depending on availability.
Will resetting my Viking dishwasher clear the E:16 error code?
A reset may temporarily clear the E:16 code, but if the underlying issue has not been resolved, the fault will return as soon as the unit attempts another drain cycle. The pressure switch, drain pump, and electronics should all be inspected and tested before relying on a reset as a solution.

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