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Error code reference

Viking Dishwasher Error Code Motor Control Communication Error

Communication failure between the motor controller and the main control board.

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What the Motor Control Communication Error error code actually means

Your Viking dishwasher has detected that two of its internal computer modules have stopped talking to each other properly. This usually means there is a wiring connection problem or one of the control modules has failed. The dishwasher shuts down to prevent damage until the communication issue is resolved.

Diagnostic procedure

The full Motor Control Communication Error procedure

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1
First diagnostic step
Check the harness connection between the motor controller and the main control board; check the machine control board and motor controller.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Motor Control Communication Error

Ranked by how often they cause this code
  1. 1Loose or disconnected harness connector
  2. 2Corroded or damaged connector pins
  3. 3Broken or shorted harness wire
  4. 4Failed motor controller module
  5. 5Failed main control board

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Questions people ask about Motor Control Communication Error

What does Motor Control Communication Error mean on a Viking dishwasher?
This error means the main control board and the motor controller module have lost communication with each other. The dishwasher relies on a continuous data link between these two components to operate the wash and drain pumps correctly. When that link fails, the appliance halts the cycle and displays this fault. The cause can range from a loose wiring connector to a failed control module.
Will resetting my Viking dishwasher clear the Motor Control Communication Error?
A reset may temporarily clear the error code, but if the underlying wiring or component problem has not been fixed, the error will return as soon as the dishwasher attempts to run a cycle. Resetting is a reasonable first step to confirm the fault is active, but it is not a substitute for diagnosing and correcting the root cause.
How much does it cost to repair a Motor Control Communication Error on a Viking dishwasher?
Repair costs vary depending on the failed component. If the issue is just a loose or corroded connector, the cost may be limited to a service call fee, typically in the range of $75 to $150. Replacing a motor controller or main control board involves additional parts costs, with total repair bills for component replacement commonly falling in the range of $200 to $600 or more depending on parts pricing and labor rates in your area.
Can I fix a Motor Control Communication Error on my Viking dishwasher myself?
The first step is checking and reseating the wiring harness connectors between the motor controller and the main control board, which is a task many homeowners can handle safely with the dishwasher unplugged. If the connectors look clean and secure, diagnosing a failed control board or motor controller is more involved and generally requires a technician with the proper tools to test components and identify which module has failed.
Is it safe to use my Viking dishwasher when this error is displayed?
The dishwasher will typically not complete a wash cycle when this fault is active, so normal use is not possible. The appliance shuts down as a protective measure. You should leave the dishwasher off and investigate the fault before attempting to run additional cycles, as operating with a communication fault can mask other issues developing in the motor circuit.

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