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Error code reference

Viking Dishwasher Error Code Motor Control Status Error

Motor controller reports a status error; possible wash motor or controller fault.

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What the Motor Control Status Error error code actually means

This error means your dishwasher's control system has detected a problem with the motor that circulates water during the wash cycle. The dishwasher has stopped working to prevent damage. A technician will need to inspect the wash motor and its control board to find the exact cause.

Diagnostic procedure

The full Motor Control Status Error procedure

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1
First diagnostic step
Check the main connection to the wash motor; check for 15 ohms on all three windings; check the motor rotor and see if it is bound or restricted; check the motor controller.
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Most common causes of Motor Control Status Error

Ranked by how often they cause this code
  1. 1Wash Motor Winding Fault
  2. 2Bound or Restricted Motor Rotor
  3. 3Loose or Damaged Motor Wiring Connection
  4. 4Failed Motor Controller Board

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Questions people ask about Motor Control Status Error

What does Motor Control Status Error mean on a Viking dishwasher?
This error means the motor controller has detected an abnormal status condition in the wash motor circuit. It can be caused by a motor winding fault, a mechanically bound rotor, a wiring connection problem, or a failed motor controller board. The dishwasher will not run normally until the underlying fault is diagnosed and corrected. Resistance testing of all three motor windings and a physical check of rotor movement are the starting points for diagnosis.
Will resetting the dishwasher clear the Motor Control Status Error?
A power reset may temporarily clear the error display, but if the underlying fault in the motor, wiring, or controller still exists, the error will return as soon as the dishwasher attempts to run the wash motor. Resetting without repairing the root cause will not resolve the problem and could allow further damage if a motor winding or mechanical restriction is involved.
How much does it cost to repair a Viking dishwasher Motor Control Status Error?
Repair costs vary depending on the failed component. If only a wiring connection needs to be reseated or cleaned, the cost may be limited to a service call fee, typically in the range of $75 to $150. A wash motor replacement generally runs $200 to $450 including parts and labor. A motor controller board replacement can range from $250 to $550 or more depending on parts availability and labor rates in your area.
Can I fix a Viking dishwasher Motor Control Status Error myself?
Some steps are accessible to a knowledgeable DIYer, such as inspecting the motor wiring connections and checking whether the rotor turns freely. Resistance testing the three motor windings with a multimeter requires basic electrical knowledge and is also a manageable DIY step. However, replacing the wash motor or the motor controller board involves disassembling the dishwasher and working with electrical components, so professional service is recommended if you are not comfortable with those tasks.
Is it safe to use my Viking dishwasher while this error is active?
You should not attempt to operate the dishwasher while this error is present. A bound motor rotor or shorted winding can draw excessive current, creating a risk of overheating or damage to the motor controller. The dishwasher will typically prevent operation automatically, but it is best to leave it powered down until the fault is diagnosed and repaired.

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