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Error code reference

Viking Dishwasher Error Code POTS PANS + LED9

Diverter Error

Diverter Error - wash diverter motor is not operating or is stuck.

First step from the service manual

Check for diverter motor operation (clicking of diverter motor) and motor not circulating. Check diverter assembly.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What POTS PANS + LED9 means on a Viking dishwasher

The POTS PANS + LED9 error code on a Viking dishwasher indicates a diverter error, meaning the wash diverter motor is either not operating at all or has become mechanically stuck. The diverter system is responsible for directing water flow between the upper and lower spray arms during the wash cycle. When the control board does not detect proper diverter motor movement or positioning, it triggers this fault and halts normal wash operation to prevent damage from misdirected or stagnant water circulation.

The primary diagnostic focus is confirming whether the diverter motor produces its characteristic clicking sound during operation. This clicking indicates the motor is at least attempting to actuate. If no clicking is heard, the motor may have failed electrically or lost power from the control board. If clicking is present but water distribution is incorrect, the diverter assembly itself may be jammed with debris, broken internally, or seized due to a mechanical obstruction.

Checking the full diverter assembly includes inspecting the motor, the diverter valve body, and any linkage or coupling between them. Foreign objects such as broken glass, food particles, or small utensils can lodge in the diverter and prevent rotation. The motor windings can also fail due to heat stress or age, producing no movement and no clicking. Both the motor and the assembly should be inspected before concluding which component requires replacement.

Source: manufacturer service documentation.

Common causes of POTS PANS + LED9

  1. 01

    Jammed diverter assembly

    Wiring / connection

    Debris such as broken glass, food particles, or small utensils can lodge in the diverter valve and prevent it from rotating. Inspect the diverter assembly for any visible obstructions blocking movement.

  2. 02

    Failed diverter motor

    Part replacement

    The diverter motor may have burned out or failed electrically, resulting in no clicking sound and no movement. A motor that produces no response when the cycle calls for diverter actuation typically needs replacement.

  3. 03

    Diverter motor stuck mechanically

    Part replacement

    The motor may still have electrical continuity but be seized internally or have a broken coupling to the diverter body. Clicking may be heard but no actual diverter movement occurs.

  4. 04

    Broken or cracked diverter valve body

    Part replacement

    The plastic diverter valve housing can crack or warp over time, causing the valve to bind or fail to seal properly. Physical inspection of the assembly will reveal visible damage.

  5. 05

    Wiring or connection issue at the diverter motor

    Wiring / connection

    Loose, corroded, or damaged wiring between the control board and the diverter motor can interrupt the signal needed to operate the motor. Check the connector and wiring harness at the motor for any visible damage or poor contact.

See the test procedure for each cause

Frequently asked questions about POTS PANS + LED9

What does POTS PANS + LED9 mean on a Viking dishwasher?
The POTS PANS + LED9 code indicates a diverter error, meaning the wash diverter motor is not operating or is mechanically stuck. The diverter controls water flow to the spray arms, and when the control board cannot confirm proper motor operation, it triggers this fault. The dishwasher will not complete a normal wash cycle until the diverter system is inspected and repaired.
How do I fix the POTS PANS + LED9 error on my Viking dishwasher?
Start by listening for a clicking sound from the diverter motor when the dishwasher is running, which confirms the motor is attempting to actuate. If no clicking is heard, the motor or its wiring should be inspected. If clicking is present but the error persists, check the diverter assembly for debris, mechanical binding, or physical damage to the valve body. Depending on what is found, the repair may involve clearing an obstruction or replacing the diverter motor or assembly.
Is it safe to run my Viking dishwasher with the POTS PANS + LED9 error showing?
It is not recommended to continue running the dishwasher while this error is active. A non-functioning diverter means water is not being properly directed to the spray arms, so dishes will not be cleaned effectively. Additionally, operating the dishwasher with a stuck or failed diverter motor could place added strain on other components in the wash system.
Will resetting my Viking dishwasher clear the POTS PANS + LED9 error?
A reset may temporarily clear the error code display, but if the underlying diverter motor or assembly problem is not resolved, the code will return as soon as the dishwasher attempts to actuate the diverter during a wash cycle. The root cause must be diagnosed and repaired for the fault to be permanently cleared.
How much does it cost to repair a Viking dishwasher diverter motor error?
Repair costs vary depending on whether the issue is a simple obstruction or a failed component. Clearing a debris jam is typically a low-cost repair if done without professional service. Replacing a diverter motor or diverter assembly on a Viking dishwasher, including parts and labor, generally falls in the range of $150 to $400 depending on parts pricing and local labor rates. Getting a diagnostic assessment from a qualified technician before ordering parts is advisable.

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