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Error code reference

Vision Washer Error Code dr:19

Motor asymmetry error-motor winding short circuit.

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What the dr:19 error code actually means

Your Vision washer has detected a problem inside the motor itself, specifically that part of the internal wiring within the motor has short-circuited. This means the motor is electrically damaged and cannot operate safely or correctly. The washer will need a new motor to resolve this issue.

Diagnostic procedure

The full dr:19 procedure

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1
First diagnostic step
Replace motor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of dr:19

Ranked by how often they cause this code
  1. 1Internal motor winding short circuit
  2. 2Heat-related insulation breakdown
  3. 3Moisture or water intrusion into the motor
  4. 4Age-related motor wear

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Questions people ask about dr:19

What does dr:19 mean on a Vision washer?
The dr:19 code indicates a motor asymmetry error caused by a short circuit in the motor windings. The washer's control system has detected that the electrical balance across the motor windings is outside acceptable limits. This points to an internal motor fault that cannot be corrected through adjustment or reset. Motor replacement is the required repair.
Is it safe to keep using my Vision washer when dr:19 is displayed?
No, continuing to operate the washer with a dr:19 fault is not recommended. A shorted motor winding can generate excessive heat and place abnormal electrical stress on the motor control board, potentially causing additional component damage. The washer should remain out of service until the motor is replaced.
How much does it cost to repair a Vision washer with a dr:19 error?
Repair costs depend on the price of the replacement motor and whether you hire a technician or complete the repair yourself. Parts costs for a washer drive motor typically range from $80 to $250 depending on the model. Professional labor to diagnose and install the motor can add $100 to $200 or more on top of the part cost.
Can I fix the dr:19 error myself on a Vision washer?
Resolving dr:19 requires replacing the drive motor, which involves disconnecting electrical connectors, removing the motor mounting hardware, and installing a compatible replacement unit. This is a moderately complex repair that requires basic electrical safety knowledge and mechanical comfort. If you are not confident working with appliance motors and wiring, a qualified technician should perform the replacement.
Will resetting my Vision washer clear the dr:19 error?
A reset will not resolve dr:19 because the fault is caused by a physical short circuit inside the motor windings. The error will return as soon as the washer attempts to operate the motor again. Only replacing the faulty motor will permanently clear this code.

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