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Error code reference

Whirlpool Dishwasher Error Code FA

OWI (Optical Water Indicator) defective

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What the FA error code actually means

Your dishwasher detected that water entered the tub, but the sensor that confirms water is sitting in the bottom of the machine never sent its expected signal. This usually happens because the sensor's lens is dirty and needs cleaning, but in some cases the sensor itself has failed. Until the issue is resolved, the dishwasher will not run normally.

Diagnostic procedure

The full FA procedure

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1
First diagnostic step
Clean the OWI lens, run water inlet for 10 sec and wash pump (SPM) for 10 sec; if still no signal, FA fault is confirmed.
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Most common causes of FA

Ranked by how often they cause this code
  1. 1Contaminated OWI lens
  2. 2Defective OWI sensor
  3. 3Wiring or connector fault at the OWI
  4. 4Flowmeter inaccuracy or failure
  5. 5Blocked or restricted sump area

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Questions people ask about FA

What does FA mean on a Whirlpool dishwasher?
The FA code means there is a conflict between the flowmeter and the OWI (Optical Water Indicator) sensor. The flowmeter has detected that 3.4 liters of water entered the dishwasher, but the OWI sensor in the sump has not confirmed that water is present there. The dishwasher interprets this disagreement as an OWI defect and stops the cycle. The most common cause is a dirty or fouled sensor lens.
Will resetting my Whirlpool dishwasher clear the FA error code?
A reset may temporarily clear the FA code from the display, but it will not fix the underlying problem. If the OWI lens is still dirty or the sensor is defective, the code will return as soon as the dishwasher attempts to fill with water again. A proper repair of the sensor or its wiring is required for the fault to stay cleared.
How much does it cost to repair a Whirlpool dishwasher FA error code?
If the fix is simply cleaning the OWI lens, there is no parts cost, though a service call to diagnose and clean it typically runs between $75 and $150 depending on your area. If the OWI sensor needs to be replaced, parts and labor combined generally range from $120 to $250. Wiring repairs fall somewhere in between depending on the extent of the damage.
How do I fix the FA error code on my Whirlpool dishwasher?
Start by cleaning the OWI sensor lens located in the sump, as mineral scale and grease buildup are the most frequent cause of this fault. After cleaning, run a test by activating the water inlet for 10 seconds and then the wash pump for 10 seconds to see if the OWI signal is restored. If the error persists after a thorough cleaning, the OWI sensor itself likely needs to be replaced. Also check the wiring connector at the sensor for any corrosion or loose connections.
Is it safe to use my dishwasher when the FA code is showing?
You should not continue running the dishwasher with an active FA fault. The control board halts operation specifically because it cannot confirm that water is in the correct location, and running the wash pump without confirmed water in the sump can damage the pump motor. Address the OWI sensor issue before resuming normal use.

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