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Error code reference

Whirlpool Washer, Dryer Error Code OFF

Machine is out of service; can be caused by manual out-of-service setting, lid switch safety fault (lid not opened between cycles), special price…

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What the OFF error code actually means

The OFF code means the machine has been taken out of service and will not run normal cycles. This can happen because a technician turned it off manually, the lid was never opened between washes, the price was set to an unusual value, or no payment system is connected. The machine needs to be reset or reconfigured before it will accept new cycles.

Diagnostic procedure

The full OFF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Check the Off Codes table to determine cause: if lid switch fault, run the Service Routine to clear the error (enter Access Mode, press keypad 2 for Service Routine, then display shows LP, press hidden keypad 6 twice within 10 seconds to reset).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of OFF

Ranked by how often they cause this code
  1. 1Manual out-of-service setting
  2. 2Lid switch safety fault
  3. 3No money device enabled
  4. 4Special price setting of 100.01

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Questions people ask about OFF

What does OFF mean on a Whirlpool washer, dryer?
The OFF code means the machine has entered an out-of-service state and will not run cycles. It can be triggered by a manual setting, a lid switch safety fault from skipping lid opening between cycles, a price configured to 100.01, or the absence of an enabled payment device. The Off Codes table in the diagnostic interface identifies the specific cause.
Will resetting the machine clear the OFF code?
A standard power reset alone will not clear the OFF code in most cases. For the lid switch safety fault specifically, you must go through the Service Routine reset procedure in Access Mode. Other causes such as an incorrect price setting or a missing payment device require addressing the underlying configuration before the code will clear.
How much does it cost to repair the OFF code on a Whirlpool commercial washer or dryer?
In many cases the OFF code requires no parts replacement and no significant repair cost, since it often results from a configuration setting or a resettable fault. If the issue involves a failed payment device or a faulty lid switch component that cannot be resolved through diagnostics, parts and labor costs could range from around 50 to 200 dollars or more depending on the specific component and service rates in your area.
How do I fix the OFF code on my Whirlpool washer or dryer?
The fix depends on the cause. For a lid switch fault, enter Access Mode, press keypad 2 for the Service Routine, wait for the LP display, then press hidden keypad 6 twice within 10 seconds to reset. For other causes, check whether the machine was manually set to out-of-service, verify the price setting is not 100.01, and confirm a payment device is enabled.
Is the OFF code a safety concern on a Whirlpool washer or dryer?
One of the triggers for the OFF code is a lid switch safety fault, which occurs when the lid is not opened between cycles. This is a safety-related condition the control board flags to prevent abnormal operation. Addressing it through the prescribed Service Routine reset is the correct approach before returning the machine to use.

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