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Error code reference

Whirlpool Washer Error Code EEPROM ERROR

A communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU occurred.

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What the EEPROM ERROR error code actually means

Your washer's main control board is having trouble communicating with its internal memory chip, which stores important settings the machine needs to run. This can sometimes be fixed by simply unplugging the washer for two minutes and plugging it back in. If the error comes back, the control board itself likely needs to be replaced.

Diagnostic procedure

The full EEPROM ERROR procedure

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1
First diagnostic step
Unplug washer or disconnect power for two minutes, then verify CCU operation by running a Diagnostic Test or any cycle.
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Most common causes of EEPROM ERROR

Ranked by how often they cause this code
  1. 1Temporary power disruption or voltage spike
  2. 2Failed or corrupted EEPROM chip on the CCU
  3. 3Damaged solder joints on the CCU board
  4. 4CCU board corrosion from moisture exposure

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Questions people ask about EEPROM ERROR

What does EEPROM ERROR mean on a Whirlpool washer?
This error means the washer's Central Control Unit (CCU) has lost communication with its onboard EEPROM memory chip. The EEPROM stores operational data and settings the machine needs to run correctly. When this communication fails, the washer logs the fault and may stop mid-cycle or refuse to start. The error can be caused by a power fluctuation or, in more serious cases, a failing CCU board.
How do I fix an EEPROM ERROR on a Whirlpool washer?
Start by disconnecting power to the washer for two full minutes, then restore power and run a test cycle. If the error does not return, the issue was likely a temporary power disruption. If the error persists, inspect the CCU board for signs of corrosion or physical damage. A CCU that cannot maintain communication with its EEPROM after a reset will need to be replaced, as the memory chip is not separately serviceable.
How much does it cost to fix an EEPROM ERROR on a Whirlpool washer?
If the error clears after a power reset, there is no repair cost. If the CCU board needs to be replaced, parts typically range from $150 to $350 depending on the model, with professional labor adding another $100 to $200. Total repair costs generally fall in the range of $250 to $550 when a technician is involved. Getting a repair estimate before proceeding is worthwhile, as the cost may approach the value of an older machine.
Will resetting my Whirlpool washer clear the EEPROM ERROR?
A power reset is the recommended first step and will clear the error if it was caused by a temporary voltage disruption. Unplug the washer or disconnect it from power for two minutes, then run a Diagnostic Test or any cycle to confirm normal operation. If the error returns after the reset, the CCU board itself is likely faulty and will need to be replaced.
Is it safe to keep using my Whirlpool washer when the EEPROM ERROR is showing?
It is not recommended to continue running the washer while this error is active. The EEPROM stores settings and calibration data the machine relies on for safe operation, and a communication failure with that chip can lead to unpredictable cycle behavior. Attempt the power reset first, and if the error returns, stop using the machine until the CCU is inspected or replaced.

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