Model reference

Whirlpool W10138094

Name: Whirlpool W10138094
Brand: Whirlpool

Washer

1 document17 error codes3 service modes

Available documentation

Tech Sheet

Tech Sheet - W10138094 - Rev A16 pg
Covers this model

MyPros+ Max

Diagnose your Whirlpool W10138094.

Step-by-step diagnostics from the service manual
Test values, resistance specs, and wiring references
Verified part numbers when replacement is needed

Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass

M+

M+ Max·Whirlpool Washer

DISPENSER SYSTEM ERROR on my Whirlpool W10138094

M+

The dispenser motor cannot be driven to

From Tech Sheet W14777353, p.45:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure drive motor winding resistance. Expected: 2 to 6 ohms between winding pairs.

3.Rotate the drum by hand. Inspect the belt and pulley for glaze or wear.

Part W10006384

Drive motor

Error codes (17)

CodeMeaning

DISPENSER SYSTEM ERRORThe dispenser motor cannot be driven to its proper position.DOOR LOCK ERRORAfter 6 failed attempts to lock the door.DOOR SWITCH ERRORThe door has not been opened for 3 consecutive cycles or the door switch is…DOOR UNLOCK ERRORThe door unlock has failed 6 times.DRIVE MOTOR TACHOMETER ERRORThe control is unable to properly detect motor speed; the machine shuts down EEPROM ERRORA communication error between the Central Control Unit (CCU) and the EEPROM…LOAD INSIDE DRUM DURING CLEAN WASHER CYCLEAt the start of the CLEAN WASHER cycle a load is detected inside the drum…LONG DRAINIf the drain time exceeds 8 minutes the water valves turn off.MAIN RELAYS ERROROne of the main relays is not working properly (relay might be soldered or…MCU FAILUREIf the heat sink gets too hot, the Motor Control Unit (MCU) stops the motor; if…MOTOR CONTROL UNIT ERRORThe Motor Control Unit has internal failure; repeating under or over voltage…NO WATER DETECTEDNo water detected entering machine or pressure switch trip not detected; the…OVERFLOW CONDITIONThe overflow contact on the pressure switch is closed for more than 60 seconds…PUMP DRIVE ERRORThe pump driver fails to activate.PUMP DRIVE SYSTEM ERRORThe connection between the pump and the Central Control Unit (CCU) is lost.SERIAL COMMUNICATION ERRORThe communication between the Central Control Unit (CCU) and the Motor Control…WATER TEMPERATURE SENSOR ERRORThe water temperature sensor (NTC) value is out of range (23°F to 217°F / -5°C…

Service modes (3)

Manual Diagnostic Test1
Quick Entry Diagnostic Test (bypassing Service History)1
Service History Mode & Diagnostic Test1

Full entry steps, exit procedures, and test sequences are available in Max.

Related Whirlpool washer models

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass