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Model reference

GE PVM1970

Microwave

5 documents65 error codes30 service modes

Available documentation

Service Manual

  • GE Spacemaker® Over-the-Range Microwave Oven Technical Service Guide48 pg
    Covers this model
  • GE Profile Microwave Oven Owner's Manual72 pg
    Covers this model
  • Owner's Manual - Convection/Microwave Oven76 pg
    Covers this model
  • GE® and GE Profile™ OTR Microwaves Service Guide66 pg
    Covers this model

Tech Sheet

  • JE1660WB - GE Profile™ 1.6 Cu. Ft. Full-Size Microwave2 pg
    Covers this model
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Error codes (65)

CodeMeaning
331Open oven sensor fault code stored in EEPROM memory; causes both cooktop and…bAd LinETerminal block cord miswire detected, or 120VAC not present between MJ21-5 and…bAd LinE bAdVoltage monitor error indicating a terminal block cord miswire; appears if…CONTROL LOCKEDThe control panel has been locked to prevent accidental operation or use by…F0Shorted OFF key detected on the control panel.F1Failed transistor in the electronic control board.F100LED error on Burner Touch Board (when equipped).F2Over temperature conditionF20xTemperature inside oven cavity exceeds 600°F with door unlocked.F21xTemperature inside oven cavity exceeds 900°F with door unlocked.F3Open sensor circuit, failed sensor, sensor lead shorted to oven frame (grounded…F30xShorted oven sensor (under 950 ohms).F31xOpen oven sensor (over 2950 ohms).F32xTemperature measurement circuit redundancy check within Main Logic Board bad.F33xMeat probe or jack shorted.F4Sensor lead shorted to the oven frame (grounded out).F40xLIN comm error to/from RPSM Aux Board (when equipped).F5Intermittent sensor harness connections.F600LIN comm error within Main Logic Board.F610LIN comm error to slaves, such as RPSM.F611LIN comm error to slaves, such as RPSM.F612Line power error detected by RPSM.F620LIN comm error to/from RPSM Aux Board (when equipped).F621LIN comm error to/from RPSM AUX Board (when equipped).F622Line power error detected by RPSM.F640No LIN comm between Main Logic Board and Induction Bridge Board (when equipped).F7Shorted matrix or START key.F70xCLEAR/OFF touch pad error.F710Any other touch pad error.F720Main Logic Board internal touch key chip signal error.
View all 65 error codes
F73060 Hz square wave not getting to touch key chip on Main Logic Board.F74060 Hz square wave not getting to touch key chip on Main Logic Board.F75060 Hz square wave not getting to touch key chip on Main Logic Board.F76060 Hz square wave not getting to touch key chip on Main Logic Board.F77060 Hz square wave not getting to touch key chip on Main Logic Board.F78060 Hz square wave not getting to touch key chip on Main Logic Board.F790Main Logic Board internal touch key chip signal error.F7A0Main Logic Board internal touch key chip signal error.F7B0Main Logic Board internal touch key chip signal error.F8EEPROM data shift failure.F800Main Logic Board memory error.F810Main Logic Board memory error.F820Main Logic Board EEPROM memory error.F9Cooling fan stalls while above 650°F; open thermal switch in yellow leads.F90xDoor Lock Unlock-Home signal became untrue during cooking.F91xDoor Lock Unlock-Home signal became untrue during clean.F92xBoth the Lock-Home and Unlock-Home switches are closed simultaneously.FA00Device not found within Induction Cooktop module.FA10Induction cooktopFA30Induction cooktopFA40Induction cooktopFA47Enable signal not getting from Main Logic Board J241 pin 8 to Cooktop Bridge…FA5xInduction cooktop burner sensor too hot (F-code not logged).FA6xInduction cooktopFA7xInduction cooktop generator board temperature sensor open or DC problem.FA8xInduction cooktopFA9xInduction cooktopFAAxInduction cooktopFFLoss of latch motor safety circuit.KEYPAD SHORTEDA keypad has been shorted continuously for 60 seconds.LOCGas lockout valve positioning switch failure causing the lockout motor to run…OPEN STEAM SENSORThe humidity sensor circuit is open.OVEN TOO HOT FOR SENSOR COOKING--USING ALTERNATE METHODA sensor cooking button was pressed when the internal oven temperature was…SENSOR ERRORThe humidity sensor failed to detect steam during a sensor cooking feature…SHORTED STEAM SENSORThe humidity sensor circuit is shorted.

Service modes (30)

  • 12-Hour Shutdown Disable1
  • Control LockoutTouch and hold the 9 and 0 pads at the same time for 3 seconds.
  • Control Performance Test["Set Clock
  • Control Performance Test (JVM1950, DVM1950, JNM1951, PVM1970, PNM1971)["Set Clock
  • Demo Mode["Unplug unit or turn off power for at least 3 minutes.","Restore power.","Within 30 seconds, press…
  • Demo Mode (1.9 Series - JVM1950, DVM1950, JNM1951, PVM1970, PNM1971)["Unplug unit or turn off power for at least 3 minutes.","Restore power.","Within 30 seconds, press…
  • Demo Mode (1.9 Series)1
  • Demo Mode (2.1 Series - PVM2170)["Unplug unit or turn off power for at least 3 minutes.","Restore power.","Within 30 seconds, press…
  • Demo Mode (2.1 Series)1
  • diagnosticAccess diagnostic mode through the ERC control to retrieve logged error codes from ERC memory…
  • F Code RecallPress TIMER, CLOCK, MIN DOWN (or 9) together to recall stored F codes.
  • F-code retrievalPress TIMER ON + CLOCK + UPPER START pads together
  • F-Code Retrieval ModePress TIMER ON, CLOCK, and START simultaneously
  • Fahrenheit or Celsius Temperature Selection1
  • Failure Code AccessSimultaneously press the upper oven Start and Timer/Clock pads
  • Failure Code RecallPress TIMER, CLOCK, and MIN DOWN (or 9) together to recall stored F codes.
  • Failure Code Retrieval["Press TIMER ON, CLOCK, and START simultaneously.","Display shows F-cd and prompts for UPPER or…
  • Key Panel TestTouch each pad individually
  • Key Panel Test (JVM1950, DVM1950, PVM1970)["Remove the key panel and place on a flat surface.","Check continuity between connections at the…
  • LIN TestPress the OVEN LIGHT pad
  • Oven Calibration Mode1
  • Oven Thermostat Adjustment["Press the BAKE pad.","Set the oven temperature to 550°F.","Immediately, before 'ON' appears…
  • Sales / Demo Mode["Install Demo Kit per instructions:","1
  • Sales/Demo ModeInstall demo kit (model PB978 Demo Kit)
  • Sensor Quick Test1
  • Sensor Test (Quick Test)["Ensure unit is plugged into wall outlet for at least 5 minutes without powering the unit during…
  • Special Features ModeWith display showing time of day, touch the upper oven BROIL HI/LO and BAKE pads at the same time…
  • Special Features Mode (SF)Touch the BROIL HI/LO and BAKE pads at the same time for 3 seconds until the display shows SF.
  • Test ModeWithin 3 minutes after power up, press 1 and 5 pads together
  • Thermostat AdjustmentTouch the upper oven BROIL HI/LO and BAKE pads at the same time until the display shows SF

Full entry steps, exit procedures, and test sequences are available in Max.

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