Model reference

Jenn-Air JES9750BAW

Name: Jenn-Air JES9750BAW
Brand: Jenn-Air

Range

6 documents36 error codes29 service modes

Available documentation

Tech Sheet

Technical Information—Electric Slide-In Range13 pg
Covers this model

Service Manual

Electric Slide-In Range Base Manual67 pg
Covers this model
Service Manual - Electric Slide-In Range67 pg
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Electric Slide-In Range Service Manual67 pg
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Failure Codes and Wiring Diagrams for Maytag Heritage Gas & Electric Ranges124 pg
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Failure Codes and Wiring Diagrams for Maytag Heritage Gas & Electric Ranges124 pg
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1c1c on my Jenn-Air JES9750BAW

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Shorted key detected on the membrane

From Tech Sheet W18830602, p.14:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (36)

CodeMeaning

1c1cShorted key detected on the membrane keyboard.1c2cMembrane keyboard disconnected from the control board.1c31Cancel key circuit problem (cancel key improper value) on upper/single oven…1c32Cancel key circuit problem (cancel key improper value) on lower oven cavity.1c4cBoard-to-board communication failure.1c6cEEPROM hardware fault.1c7cControl not calibrated.1c81EEPROM CRC error in Cook Profile data.1c82Cook profile corrupted in EEPROM for lower oven cavity (CRC invalid).1c8cEEPROM CRC error in User Options data.1d11Unlocked runaway oven temperature exceeding 600°F.1d12Runaway temperature (650°F) detected with door unlocked on lower oven cavity.1d21Locked runaway oven temperature exceeding 950°F.1d22Runaway temperature (950°F) detected with door locked on lower oven cavity.3d11Oven temperature sensor circuit is open.3d12Temperature sensor failure (open) on lower oven cavity 3d21Oven temperature sensor circuit is shorted.3d22Temperature sensor failure (short) on lower oven cavity 3d41Meat probe circuit is shorted.3d51Meat probe not calibrated.4d11Door switch not closed when door is locked.4d12Door switch position failure 4d21No cooling fan rotation detected.4d22No Reverse Airflow Fan rotation (no/low RPM) on lower oven cavity.4d31Cooling fan is on when it should be de-energized.4d32Reverse Airflow Fan state error 4d41Cooling fan overspeed condition detected.4d42High Reverse Airflow Fan rotation (high RPM) on lower oven cavity.4d51Door switch circuit fault.4d52Door switch circuit failure

View all 36 error codes

9d11Door latch will not lock.9d12Door latch will not lock on lower oven cavity 9d21Door latch will not unlock.9d22Door latch will not unlock on lower oven cavity 9d31Door latch reports both locked and unlocked simultaneously.9d32Door latch both locked and unlocked simultaneously on lower oven

Service modes (29)

Control LockoutPress the Back and Setup pads simultaneously for 5 seconds to lock.
Control Reset1
control_lockoutPress the Back and Setup pads simultaneously for 5 seconds to lock.
control_reset1
Demo Mode1
Diagnostic Code Display Mode (H1 Controls)Press and hold AUTOSET pad for 3 seconds at power-up.
Diagnostic Code Display Mode (H3 Controls)Press and hold Upper Cancel and Timer for 3 to 5 seconds within 5 minutes of power up.
Diagnostic Code Display Mode (NSC Controls)Press and hold the More + pad for 3 to 5 seconds when powering up the unit (within 60 seconds of…
Display Test1
display_test1
Faults Access1
Faults Access (EOC III Controls)1
faults_access1
One-Watt Standby Mode (NSC Controls)Press and hold Cancel and Less
Quick Test Mode (EOC III Controls)1
Quick Test Mode (EOC III)1
Quick Test Mode (H1 Controls - Convection Model)1
Quick Test Mode (H1 Controls - Non-Convection Model)1
Quick Test Mode (H2/H2.5 Controls)1
Quick Test Mode (H3 Controls)1
Quick Test Mode (M1/M2 Controls)1
Quick Test Mode (NSC Non-Self Clean Controls)1
quick_test1
Service Mode1
Service Mode (EOC III Controls)1
service_mode1
Software Versions Access1
software_versions_access1
Test Mode (UH Controls)1

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