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Model reference

Maytag MAH5500B*

Washer

13 documents13 error codes22 service modes

Available documentation

Service Manual

  • May Tag Neptune® Washer Use & Care Guide52 pg
    Covers this model
  • New Century Neptune Washer Service Manual Supplement52 pg
    Covers this model

Tech Sheet

  • Neptune Front Load Washer Technical Information14 pg
    Covers this model

Service Flash

  • Technical Bulletin - Tub Cover Modification1 pg
    Covers this model
  • Washer Stops In Mid Cycle and or Flashes A Code1 pg
    Covers this model

Bulletin

  • Technical Bulletin - TDL-0025-B New software changes operation of Spin Cycle2 pg
    Covers this model
  • Technical Bulletin - Neptune Door adjustment2 pg
    Covers this model
  • Cabinet and Baseframe Revision1 pg
    Covers this model
  • Stops in Mid-Cycle3 pg
    Covers this model
  • Technical Bulletin - Serial tag missing model and serial numbers1 pg
    Covers this model
  • Technical Bulletin - Motor Drive System Neutral Feed Issue1 pg
    Covers this model

Other

  • TDL 0041 S1 pg
    Covers this model
  • TCL 0015B B1 pg
    Covers this model
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Error codes (13)

CodeMeaning
CEMotor not running properly.dCThe washer detects that the door is open when starting a cycle or the door is…dLThe washer failed to lock the door.doDoor is open; the door of the machine is open.dUThe washer has repeatedly tried to unlock the door but has been unsuccessful.FLFailed to lock; the machine has repeatedly tried to lock the door but cannot.LODoor is locked (failed to unlock); the machine has repeatedly tried to unlock…LrLocked rotor; the machine has repeatedly tried to turn the motor but cannot.ndNo drain; the machine has tried to drain but cannot.nFNo fill; the machine has tried to fill but cannot.odThe door has not been opened since the end of the last cycle; as a safety check…PFPower failure; power to the machine has been lost during the last cycle.sdSuds detected

Service modes (22)

  • Advertising Mode (LCD Washer - MAH7500A)Press and hold the Favorites and Back keys simultaneously for 3 seconds.
  • Advertising Mode (LED Washer - MAH5500B)Press and hold the Heavy Soil and Cotton/Sturdy keys simultaneously for 3 seconds.
  • Board Input TestWhile in Service Mode, press the Hand Wash key.
  • Board Input Test (LED Washer)Enter Service Mode, then press the Hand Wash key.
  • Board Output TestWhile in Service Mode, press the Rinse key.
  • Board Output Test (LED Washer)Enter Service Mode, then press the Rinse key.
  • Diagnostic Codes ViewingWhile in Service Mode, press the Presoak key
  • Fast Time Down TestWhile in Service Mode, press the Quick key.
  • Membrane Pad CheckWhile in Service Mode, press the Wrinkle Free key.
  • Membrane Pad Check (LED Washer)Enter Service Mode, then press the Wrinkle Free key.
  • Motor Control Board Output Test1) Disconnect power
  • Quick Service CycleWhile in Service Mode, press the Delicates key.
  • Quick Service Cycle (LED Washer)Enter Service Mode, then press the Delicates key.
  • Quick Spin TestWhile in Service Mode, press the Spin key.
  • Quick Spin Test (LCD Washer)Enter Service Mode, select Service Tests, then select Quick Spin Test and press start quick spin…
  • Quick Spin Test (LED Washer)Enter Service Mode, then press the Spin key.
  • Service ModePress and hold the Delicates and Heavy Soil keys simultaneously for 3 seconds.
  • Service Mode (LCD Washer - MAH7500A)Press and hold the Back and Help keys simultaneously for 5 seconds.
  • Service Mode (LED Washer - MAH5500B)Press and hold the Delicates and Heavy Soil keys simultaneously for 3 seconds.
  • Software Revision Number DisplayWhile in Service Mode, press the Light Soil key.
  • System Check (LCD Washer)Enter Service Mode, select Service Tests, then select System Check.
  • User Interface Test (LCD Washer)Enter Service Mode, select Service Tests, then select User Interface Test.

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