Model reference
Maytag NEPTUNEMODELS
Washer
3 documents12 error codes10 service modes
Available documentation
Service Manual
- maytag neptune drying center dc repair service manual58 pg
Other
- Maytag Neptune Washer 5500 1601029649 pg
- Maytag Neptune MAH6700AW68 pg
MyPros+ Max
Diagnose your Maytag NEPTUNEMODELS.
- Step-by-step diagnostics from the service manual
- Test values, resistance specs, and wiring references
- Verified part numbers when replacement is needed
Start diagnosing
$29/month · Cancel anytime · Or $9.95 3-day pass
Error codes (12)
CodeMeaning
1Lower Dryer Thermistor Short Sensed11Upper Dryer Thermistor Short Sensed12Upper Dryer Thermistor Open Sensed13Upper Dryer Door Circuit Failure2Lower Dryer Thermistor Open Sensed3Lower Dryer Door Circuit Failure6Non Volatile Memory8Stuck Buttonh1A temperature increase has not been detected on the lower dryer and the dryer…h11A shaker assembly neutral fault has been detected; shaker relay is de-energized…HPThe thermistor reading is out of range and the dryer cycle is interrupted.PFA power failure occurred during an active or paused cycle.Service modes (10)
- Clear Diagnostic Codes (cd)From the Diagnostic State menu, scroll to 'cd' and press Signal (+)
- Diagnostic StateFrom the Normal Program State on the upper or lower dryer half of the keypad, press the Signal (+)…
- Logic Board Output Self-test (Lo)From the Diagnostic State menu, scroll to 'Lo' and press Signal (+).
- Membrane Keypad Utility (Pd)From the Diagnostic State menu, scroll to 'Pd' and press Signal (+)
- Read Sensor Inputs (rd)From the Diagnostic State menu, scroll to 'rd' using Time Adjust arrows and press Signal (+)
- Reset to Factory Default Conditions (rS)Step 1
- Sensor Bar Diagnostics (db via rd)Enter Diagnostic State
- Sub-system Check (Sc)From the Diagnostic State menu, scroll to 'Sc' and press Signal (+)
- View Cycle Statistics (cS)From the Diagnostic State menu, scroll to 'cS' and press Signal (+)
- View Diagnostic Code List (dL)From the Diagnostic State menu, scroll to 'dL' and press Signal (+)
Full entry steps, exit procedures, and test sequences are available in Max.
Related Maytag washer models
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass