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Error code reference

Maytag Washer Error Code HP

The thermistor reading is out of range and the dryer cycle is interrupted.

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What the HP error code actually means

Your Maytag washer has detected a problem with the temperature sensor, so it stopped the cycle to prevent any damage. The sensor or its wiring may be faulty and needs to be inspected. Try turning the machine off and restarting the cycle; if the error comes back, a repair will be needed.

Diagnostic procedure

The full HP procedure

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1
First diagnostic step
Push Off key and attempt to run cycle again; if condition persists, check for thermistor malfunction or wiring problem with thermistor circuit. View Diagnostic Codes for code 1 or 2.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HP

Ranked by how often they cause this code
  1. 1Failed thermistor
  2. 2Loose or disconnected thermistor connector
  3. 3Damaged or corroded wiring in the thermistor harness
  4. 4Corroded or oxidized connector terminals
  5. 5Faulty control board thermistor input circuit

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Questions people ask about HP

What does HP mean on a Maytag washer?
The HP code means the thermistor, which is the temperature sensor in the appliance's circuit, is producing a reading outside the acceptable range. Because the reading is invalid, the control board interrupts the cycle to protect the machine. The fault is further classified by sub-codes: code 1 indicates an open circuit and code 2 indicates a short circuit in the thermistor circuit.
How do I fix the HP error code on my Maytag washer?
Start by pressing Off and attempting to restart the cycle. If the code returns, check the diagnostic sub-codes (1 or 2) to determine whether the circuit is open or shorted, then inspect the thermistor wiring harness and connectors for damage or loose connections. If wiring is intact, test the thermistor's resistance with a multimeter to determine whether the sensor itself needs replacement. Repair the wiring or replace the thermistor based on your findings.
How much does it cost to repair the HP error code on a Maytag washer?
If only the wiring or connectors need attention, the cost may be minimal, involving little more than labor time and possibly a small connector repair kit. Replacing the thermistor itself is generally an inexpensive parts repair, with thermistor components typically ranging from around $15 to $50 depending on the model. If the control board's input circuit is at fault, repair costs can rise significantly, often falling in the range of $150 to $350 or more for parts and labor.
Will resetting the washer clear the HP error code?
Pressing the Off key and restarting the cycle is the recommended first step and may clear the code if it was caused by a temporary signal glitch. However, if the underlying thermistor or wiring problem still exists, the HP code will return when the cycle runs again. A persistent HP code requires physical inspection and testing of the thermistor circuit.
Is it safe to use my Maytag washer while the HP code is active?
The control board interrupts the cycle when the HP code appears specifically because it cannot confirm accurate temperature data. Running the machine with a faulty temperature sensor could result in improper heating behavior. It is best to avoid using the appliance until the thermistor circuit has been inspected and the fault resolved.

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