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Model reference

Whirlpool WTW5100HW1

Washer

11 documents35 error codes8 service modes

Available documentation

Tech Sheet

  • Tech Sheet W11466917 RevA72 pg
    Covers this model
  • Tech Sheet - W11580995 - Rev B2 pg
    Covers this model
  • Service Technician Technical Sheet W11427032A2 pg
    Covers this model

Service Manual

  • Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer Technical Manual88 pg
    Covers this model
  • Technical Manual - Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer88 pg
    Covers this model

Service Flash

  • Service Pointer - W11632927 - Rev I - Top Load Washer Will Not Run Cycle and/or GFCI Ground Fault Failure9 pg
    Covers this model
  • Technical Service Pointer #W11750573 Rev. B - Vertical Drain Pump Not Draining8 pg
    Covers this model
  • Technical Service Pointer12 pg
    Covers this model
  • Technical Service Pointer - Noise During Spin6 pg
    Covers this model

Training

  • Training Manual Service Tool31 pg
    Covers this model

Quick Reference

  • Quick Reference Guide24 pg
    Covers this model
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Error codes (35)

CodeMeaning
F0E2Oversuds condition detectedF0E3Overload detectedF0E4Spin limited by water temperatureF0E5Off balance load condition detected.F0E7Load detected when running Clean Washer cycle.F0E8Water ring faultF0E9Off balance pauseF1E1Main control (ACU) fault detected.F1E2Motor drive module over voltage; main control detects a problem in the motor…F2E1HMI stuck buttonF2E2HMI disconnected from the ACU.F3E2Pressure system faultF3E3Inlet water temperature faultF3E5Mini bulk system errorF5E1Lid switch faultF5E2Lid lock will not unlock; excessive force on lid, wash media buildup, or main…F5E3Lid lock will not unlockF5E4Lid not opened between cyclesF6E1Communication errorF6E3Communication errorF7E1Tachometer missing or wrong signalF7E2MCI drive failure; failure within the motor or ACU hardware.F7E3Basket engaged during washF7E4Basket re-engagement failureF7E6Motor circuit openF7E7Motor unable to reach target RPM.F7E8Motor drive module over temperature; main control detects a problem in the…F7E9Locked rotor; motor is not moving when being actively driven.F7EAMotor phase lost; one or more of the three motor phases is lost or under the…F7ECMotor drive module over current/overload.
View all 35 error codes
F8E1Long fillF8E2Dispenser system failureF8E3Overflow or flood conditionF8E6Water hazardF9E1Drain pump system problem

Service modes (8)

  • Component ActivationEnter Service Mode, navigate to Service Diagnostics, select Component Activation
  • Demo Mode["Enter Service Mode.","Navigate to DEMO MODE menu option.","Toggle On or Off."]
  • Diagnostic CycleEnter Service Mode, navigate to Service Diagnostics, select Diagnostic Cycle.
  • DLMS Calibration CycleEnter Service Mode, navigate to Factory Diagnostics, select DLMS Calibration Cycle.
  • Fault HistoryEnter Service Mode, navigate to Fault History
  • HMI TestEnter Service Mode, navigate to Service Diagnostics, select HMI Test
  • Sensor FeedbackEnter Service Mode, navigate to Service Diagnostics, select Sensor Feedback
  • Service Mode1. Ensure washer is in standby mode (plugged in with all indicators off). 2. Select any three…

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