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Error code reference

ASKO Washer Error Code F31

NTC1 temperature sensor missing during appliance operation.

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What the F31 error code actually means

Your Asko washer is showing an error because it cannot detect the water temperature sensor, which it needs to safely heat and control the wash water. The washer has stopped the cycle to prevent any potential overheating. A technician will need to check whether the sensor has come loose, has a broken wire, or has failed and needs to be replaced.

Diagnostic procedure

The full F31 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F31

Ranked by how often they cause this code
  1. 1Disconnected NTC1 sensor connector
  2. 2Failed NTC1 thermistor
  3. 3Damaged or broken sensor wiring
  4. 4Corroded or dirty sensor connector pins
  5. 5NTC1 sensor physically dislodged from mount

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Questions people ask about F31

What does F31 mean on a Asko washer?
F31 on an Asko washer means the control board cannot detect the NTC1 temperature sensor during operation. NTC1 is the primary thermistor used to monitor wash water temperature. The washer stops the cycle when this sensor is missing or unreadable to prevent unsafe operation. The fault points to a disconnected, damaged, or failed temperature sensor or its wiring.
Is it safe to keep using my washer with the F31 error?
You should not continue running the washer while F31 is active. Without a functioning temperature sensor, the control board cannot regulate water heating safely, which could result in overheating or inadequate washing performance. The washer is designed to halt operation when this fault is detected, and running it in this condition is not advisable.
How much does it cost to repair an F31 error on an Asko washer?
Repair costs vary depending on the root cause. If the fix involves reconnecting a loose connector or cleaning corrosion, costs may be limited to a service call fee, typically in the range of $75 to $150. If the NTC1 thermistor itself needs replacement, parts and labor combined can range from $150 to $300 or more, depending on your location and service provider.
Can I fix the F31 error myself?
Some causes of F31 are accessible to a knowledgeable DIYer, such as reconnecting a loose sensor connector or cleaning corroded pins. However, confirming a failed NTC1 thermistor requires a multimeter to test resistance, and replacing the sensor involves accessing internal components of the washer. If you are not comfortable working inside the appliance, a qualified technician should perform the repair.
Will resetting the washer clear the F31 error code?
A reset may temporarily clear the F31 code from the display, but it will return as soon as the washer attempts to operate and again cannot detect the NTC1 sensor. The underlying cause, whether a loose connection, damaged wire, or failed sensor, must be identified and corrected before the fault will stay resolved.

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