mypros+
Error code reference

Electrolux Cooktop Error Code 14

RR zone control defective or key sensor defective.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 14 error code actually means

Error code 14 means your cooktop has detected a problem with the rear right burner's touch control or its touch sensor. The cooktop cannot properly communicate with or read input from that zone. You may notice the rear right burner is unresponsive or behaving erratically.

Diagnostic procedure

The full 14 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Test cables and connections. If they are good, replace right side Touch Control Board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 14 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 14

Ranked by how often they cause this code
  1. 1Loose or damaged wiring connections
  2. 2Defective right side touch control board
  3. 3Contamination under the glass surface
  4. 4Damaged key sensor layer

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 14

What does 14 mean on a Electrolux cooktop?
Error code 14 indicates that the rear right cooking zone control or its key sensor has been detected as defective by the cooktop's internal diagnostics. This means the cooktop cannot reliably read or control that zone. The fault points to either a wiring connection problem or a failure of the right side touch control board. Diagnosis starts with checking all cables and connectors in the right side of the cooktop.
Will resetting my Electrolux cooktop clear error code 14?
A power reset by turning off the cooktop at the circuit breaker for a few minutes may temporarily clear the display, but if there is an underlying hardware fault such as a defective touch control board or damaged wiring, the error code 14 will return. A reset alone does not fix the root cause. Proper diagnosis and repair of the affected components are required for a permanent resolution.
How much does it cost to repair error code 14 on an Electrolux cooktop?
If only a wiring connection needs to be reseated or cleaned, the repair cost may be limited to a service call fee, typically in the range of $75 to $150. If the right side touch control board requires replacement, parts and labor combined can range from $200 to $450 or more depending on the specific model and local labor rates. Getting a diagnostic assessment from a technician before committing to parts replacement is advisable.
Can I fix error code 14 on my Electrolux cooktop myself?
A knowledgeable DIYer can begin by inspecting the wiring connections to the right side touch control board, as a loose or corroded connector is sometimes the only cause. If the connections are secure and the error persists, resolving the fault requires replacing the right side touch control board, which involves disassembling the cooktop. If you are not comfortable working with appliance electronics, a qualified technician is recommended.
Is it safe to use my Electrolux cooktop while error code 14 is displayed?
It is not recommended to continue using the cooktop with error code 14 active, as the rear right zone may be unresponsive or behave unpredictably. A defective zone control or key sensor can make it difficult to reliably turn that burner on or off, which poses a safety concern. Stop using the cooktop and have the fault diagnosed and repaired before resuming normal use.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass