mypros+
Error code reference

Electrolux Cooktop Error Code 16

RR zone control or On/Off key sensor defective.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 16 error code actually means

Error code 16 means your Electrolux cooktop has detected a problem with the touch controls on the right side, specifically the right rear burner zone or the On/Off button. The cooktop's electronics are not getting a proper signal from that part of the touch panel. You may lose the ability to control that burner zone or turn the cooktop on and off until the issue is resolved.

Diagnostic procedure

The full 16 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Test cables and connections. If they are good, replace right side Touch Control Board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 16 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 16

Ranked by how often they cause this code
  1. 1Loose or disconnected cable
  2. 2Corroded or damaged connector
  3. 3Defective right side Touch Control Board
  4. 4Damaged wiring harness

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 16

What does 16 mean on a Electrolux cooktop?
Error code 16 indicates that the right rear zone control sensor or the On/Off key sensor on the touch panel has been detected as defective or non-communicative. The cooktop's control system monitors the capacitive touch sensors and triggers this code when it receives an abnormal or absent signal from that circuit. The fault is localized to the right side of the touch interface. Depending on the severity, the cooktop may disable the right rear zone or shut down entirely.
Will resetting the cooktop clear error code 16?
A power reset may temporarily clear the display, but error code 16 will return if the underlying fault in the right rear zone sensor or On/Off key sensor is still present. A reset does not repair a defective cable connection or a failed Touch Control Board. Addressing the root cause is necessary for a permanent fix.
How much does it cost to repair error code 16 on an Electrolux cooktop?
If the repair only requires reseating cables or connectors, the cost is minimal and may be limited to a service call fee, typically in the range of $75 to $150. If the right side Touch Control Board needs to be replaced, part and labor costs combined generally range from $150 to $350 depending on the specific model and local labor rates. Getting a firm estimate from a technician after diagnosis is the best approach.
Can I fix error code 16 myself on an Electrolux cooktop?
A knowledgeable DIYer can attempt the first diagnostic step, which involves inspecting and reseating all cables and connectors associated with the right side touch panel. If the wiring checks out and the error persists, the right side Touch Control Board will need to be replaced. Working inside a cooktop involves electrical components, so the unit should be fully disconnected from power before any inspection or repair.
Is it safe to use my Electrolux cooktop with error code 16 active?
Operating the cooktop with an active error code 16 is not recommended. The fault involves the On/Off key sensor, which means the cooktop's ability to reliably respond to power commands may be compromised. Continued use in this condition could pose a safety risk, and the cooktop should be serviced before regular use resumes.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass