Electrolux Cooktop Error Code 23

Error code 23 on an Electrolux cooktop indicates that the Keep Warm key sensor or the On/Off key sensor has been detected as defective by the control system. These sensors are located on the right side Touch Control Board, which handles capacitive touch input from the user. The cooktop displays this code when it cannot get a valid reading from one of these sensor zones. Diagnosis starts with checking cables and connections before considering board replacement.

A power reset, such as turning off the circuit breaker for one to two minutes, may temporarily clear error code 23, but the code will return if the underlying sensor fault still exists. Because the error points to a hardware defect in the touch sensor or its wiring, resetting the unit does not address the root cause. Proper diagnosis and repair of the Touch Control Board or its connections are needed for a permanent fix.

If the fix is simply reseating a loose connector, there may be little to no parts cost, though a service call from a technician typically runs between $75 and $150 for the visit and diagnosis. If the right side Touch Control Board needs replacement, parts and labor combined can range from $150 to $350 or more depending on the specific cooktop model and local labor rates. Getting a quote from a certified technician after diagnosis is the best way to confirm costs for your particular unit.

A knowledgeable DIYer can begin by inspecting the cables and connectors leading to the right side Touch Control Board for any loose, damaged, or corroded connections, as this is the first recommended diagnostic step. Reseating connectors requires careful disassembly of the cooktop. If the wiring checks out, replacing the right side Touch Control Board is the next step, which involves working with electrical components and is best handled by someone comfortable with appliance repair or a certified technician.

Error code 23 indicates that the On/Off key sensor or Keep Warm key sensor may not be functioning reliably, which raises a concern about predictable cooktop control. If the On/Off sensor is affected, the cooktop may not respond correctly to power commands. It is advisable to stop using the cooktop until the fault is resolved to avoid any unintended behavior from compromised touch control functionality.